Account Manager

Australasian Recruitment Company; England; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Enhanced commission structure

Opportunity to join a growing team

Supportive, informal and collaborative

Long-term career opportunity

Smart-casual working environment

Job summary

Australasian Recruitment Company is seeking a Removals Account Manager to convert enquiries into bookings and build strong customer relationships. This customer-facing role combines sales, quotation preparation and coordination in a busy, collaborative environment.

You are a confident communicator with 2–3 years of sales experience, a strong telephone manner and a proactive approach to following up leads, aiming to exceed targets while delivering excellent service.

Qualifications

• 2–3 years of sales experience is essential.
• Strong telephone manner and excellent communication skills are required.
• Proven longevity in previous roles and a proactive approach to following up leads.

Responsibilities

• Manage customer enquiries from initial contact through to confirmation
• Prepare and issue quotations
• Follow up quotations and prospective customers
• Build relationships with customers throughout the sales process
• Coordinate with internal teams and external service partners
• Close business and secure confirmed bookings
• Hand over bookings to the relevant operational team
• Manage a high volume of emails, quotations and follow-ups during busy periods
• Maintain accurate customer and booking information within the company's internal system
• Prioritise workload to ensure prompt and professional service

Skills

Sales experience

Telephone manner

Customer service

Relationship building

Time management

Job description

Join a growing and established service‑led business as a Removals Account Manager, where you'll play a key role in converting enquiries into bookings and building strong customer relationships. This customer‑facing position combines sales, quotation preparation and coordination, offering plenty of variety in a busy and collaborative environment. Ideal for a confident communicator who enjoys working with people, this is a fantastic opportunity to develop a long‑term career with a supportive company that values training, growth and success.

ACCOUNT MANAGER ROLE:

• Managing customer enquiries from initial contact through to confirmation
• Working towards team financial targets and KPIs
• Preparing and issuing quotations
• Following up quotations and prospective customers
• Building strong relationships with customers throughout the sales process
• Coordinating with internal teams and external service partners
• Answering customer questions and providing clear information throughout the process
• Closing business and securing confirmed bookings
• Handing confirmed bookings over to the relevant operational team
• Managing a high volume of emails, quotations and follow-ups during busy periods
• Maintaining accurate customer and booking information within the company's internal system
• Prioritising workload to ensure customers receive prompt and professional service

ACCOUNT MANAGER ESSENTIALS:

• Minimum 2–3 years' sales experience
• Strong telephone manner and comfortable speaking with customers regularly
• Excellent customer service and communication skills
• Proven longevity and stability within previous roles
• Confident following up leads and closing business
• Strong work ethic and positive attitude
• Good organisation, prioritisation and time-management skills
• Comfortable managing a busy workload during peak periods
• Basic IT skills
• Personable, driven and able to work well within an open-plan team environment
• Must be able to commute to South London

ACCOUNT MANAGER BENEFITS:

• Enhanced commission structure
• Opportunity to join a growing team
• Supportive, informal and collaborative office culture
• Long-term career opportunity with scope to develop within the business
• Smart-casual working environment

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.