Account Manager

Tribus People Recruitment; Devon and Torbay; On-site; GBP 26,000 - 33,000; Full time

Job summary

Tribus People Recruitment is seeking an Account Manager in the United Kingdom to manage customer accounts and respond to enquiries. The role focuses on building relationships, delivering excellent service, and coordinating with teams to meet customer needs.

No prior industry experience is required; full training and ongoing support will be provided. The candidate should be a confident communicator, organised, and motivated to learn within a commercial environment.

Qualifications

• A warm, confident and professional communicator.
• Comfortable building relationships over the phone and by email.
• Organised and able to manage several priorities.
• Proactive and willing to take ownership.
• Customer-focused and naturally helpful.
• Comfortable learning new systems and processes.
• Motivated to develop within a commercial environment.
• A dependable and supportive team member.

Responsibilities

• Building positive, long-term relationships with customers.
• Acting as a reliable point of contact for your accounts.
• Responding to enquiries by telephone and email.
• Understanding customer requirements and providing suitable solutions.
• Preparing information and following up on opportunities.
• Coordinating with other departments to keep customers updated.
• Resolving queries in a helpful and professional manner.
• Maintaining accurate account and customer information.
• Identifying opportunities to develop existing relationships.

Skills

Communication skills

Relationship building

Organised

Proactive approach

Job description

Are you a confident communicator who enjoys building relationships, helping customers and keeping things organised?

We are recruiting an Account Manager to join an established and growing business. This is a varied, relationship-focused position where you will manage customer accounts, respond to enquiries and work closely with colleagues to deliver an excellent service.

Previous sales experience is not essential. We are more interested in finding someone who communicates well, builds rapport naturally and is motivated to learn.

The role

Your responsibilities will include:

• Building positive, long-term relationships with customers
• Acting as a reliable point of contact for your accounts
• Responding to enquiries by telephone and email
• Understanding customer requirements and providing suitable solutions
• Preparing information and following up on opportunitiesCoordinating with other departments to keep customers updated
• Resolving queries in a helpful and professional manner
• Maintaining accurate account and customer information
• Identifying opportunities to develop existing relationships

About you:

• A warm, confident and professional communicator
• Comfortable building relationships over the phone and by email
• Organised and able to manage several priorities
• Proactive and willing to take ownership
• Customer-focused and naturally helpful
• Comfortable learning new systems and processes
• Motivated to develop within a commercial environment
• A dependable and supportive team member

Full training and ongoing support will be provided, so previous industry experience is not required.

If you are looking for a varied account management opportunity where your communication skills and approach to customers will be genuinely valued, we would love to hear from you.