Account Manager

Equals One Ltd; City Of London; Remote; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Commission Scheme

Pension Scheme

Eye care scheme

Day off on your Birthday

Enhanced maternity/paternity pay

Job summary

The Souvenir Collection, trading as Merchr, is recruiting an Account Manager for remote work within the UK. You will manage existing accounts, seek new opportunities, and drive revenue through consultative selling and cross-selling.

A strong sales background and client-facing skills are essential. In this role you will present to clients, manage product ranges, contribute commercially, and collaborate with marketing to execute campaigns.

Qualifications

• A strong sales background with a proven track record of successful account management and development.
• Experience in building and expanding client relationships across existing accounts.
• Excellent negotiation skills focusing on value for customers.
• Strong communication skills, both written and verbal.
• Ability to identify and convert opportunities through cross-selling and upselling.

Responsibilities

• Develop, manage and deepen a portfolio of existing accounts.
• Source and develop new business opportunities.
• Maintain day-to-day relationships to ensure satisfaction, retention and growth.
• Regularly achieve personal monthly sales targets.
• Use data to grow and deepen customer relationships.
• Maintain profit margins through effective negotiation and communication.
• Collaborate with marketing/design to deliver campaigns.
• Prepare business plans to maximize each account potential.
• Monitor market and competitor activity.
• Attend and present at customer and internal meetings.
• Participate in trade/industry events to build the company brand.

Skills

Sales experience

Account management

Negotiation skills

Communication skills

Relationship building

Job description

Account Manager

Merchr T/A The Souvenir Collection

Remote Based (UK)

Salary – Competitive + Sales Bonus/Commission

Please Note: Applicants must be eligible to work in the UK.

The Souvenir Collection continues to be theleading specialist provider of accessoriesand gifting to attractions across the UK and Europe.We pride ourselves on our ability tooffer custom designed, branded and quality products to suit the vision and needsof our customers.We are currently hiring an Account Manager to join our growing team and are looking for someone who is motivated, target/results driven and passionate about what they do.

You will be an experienced sales professional with an eye for expanding business with our existing clients through consultative and cross selling but also able to penetrate new customers, including on-line sales to increase revenue and deliver outstanding customer interaction.Previous experience of the souvenir/retail market would be advantageous.

As Account Manager, you will confidently present to clients, regularly discuss product ranges, be able to have commercial input and have creative flair.

Role responsibilities

• Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency and product exposure.
• Source and develop new business opportunities.
• Take responsibility for day-to-day customer relationships to ensure customer satisfaction, retention and growth and maintaining regular contact.
• Consistently achieve your personal monthly sales targets.
• Use provided data to explore all ways to grow and deepen the relationship with your customers.
• Maintain profit margins through effective negotiation and communication.
• Work with the marketing and design team to ensure we deliver effective marketing and campaigns with customers.
• Preparation of business plans to target each account to its maximum potential.
• Maintain a good awareness of market & competitor activities.
• Attend & present competently at customer & internal meetings.
• Attend trade & industry events to help build the Company brand image.

Key skills & Experience

• A strong sales background with a proven track record of successful account management and development.
• A work ethic that drives intense daily customer activity.
• Excellent negotiation skills that focus on the benefits we bring to customers.
• Commercial awareness and business acumen.
• Experience in proactively building and fostering internal and external relationships.
• Positive outlook and confident can-do attitude.
• Excellent communication skills both verbal and written.
• Confident presentation skills to peer group and business colleagues

Benefits

• Commission Scheme
• Pension Scheme
• Eye care scheme
• Day off on your Birthday
• Enhanced maternity/paternity pay