Account Manager

TipTopJob; Greater London; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Commission scheme

Pension scheme

Eye care scheme

Birthday leave

Parental pay

Job summary

Merchr T/A The Souvenir Collection, remote-based in the UK, is seeking an Account Manager to grow our portfolio of attractions' gifts and accessories across the UK and Europe. You will expand relationships with existing clients and actively pursue new customers through consultative selling and cross-selling.

Present products, build commercial input, and collaborate with the marketing/design team to drive campaigns. Prior experience in the souvenir/retail market is advantageous.

Qualifications

• Strong sales background with proven account management experience.
• Ability to source and develop new business opportunities.
• Experience in the souvenir/retail market is advantageous.

Responsibilities

• Develop, manage and grow a portfolio of existing accounts.
• Source and develop new business opportunities.
• Manage day-to-day customer relationships to ensure satisfaction, retention and growth.
• Consistently achieve personal monthly sales targets.
• Use data to grow and deepen relationships with customers.
• Maintain profit margins through negotiation and communication.
• Work with marketing/design to deliver campaigns with customers.
• Prepare business plans to target each account to its maximum potential.
• Maintain awareness of market and competitor activity.
• Attend and present at customer and internal meetings.
• Attend trade and industry events to help build the Company brand image.

Skills

Account management

Sales

Negotiation

Customer relationships

Communication

Presentation skills

Cross-selling

Target driven

Job description

Merchr T/A The Souvenir Collection

Remote Based (UK)

Salary : Competitive + Sales Bonus/Commission

Please Note: Applicants must be eligible to work in the UK.

The Souvenir Collection continues to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe. We pride ourselves on our ability to offer custom designed, branded and quality products to suit the vision and needs of our customers. We are currently hiring an Account Manager to join our growing team and are looking for someone who is motivated, target/results driven and passionate about what they do.

You will be an experienced sales professional with an eye for expanding business with our existing clients through consultative and cross selling but also able to penetrate new customers, including on:line sales to increase revenue and deliver outstanding customer interaction. Previous experience of the souvenir/retail market would be advantageous.

As Account Manager, you will confidently present to clients, regularly discuss product ranges, be able to have commercial input and have creative flair.

Role Responsibilities

• Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency and product exposure.
• Source and develop new business opportunities.
• Take responsibility for day:to:day customer relationships to ensure customer satisfaction, retention and growth and maintaining regular contact.
• Consistently achieve your personal monthly sales targets.
• Use provided data to explore all ways to grow and deepen the relationship with your customers.
• Maintain profit margins through effective negotiation and communication.
• Work with the marketing and design team to ensure we deliver effective marketing and campaigns with customers.
• Preparation of business plans to target each account to its maximum potential.
• Maintain a good awareness of market and competitor activities.
• Attend and present competently at customer and internal meetings.
• Attend trade and industry events to help build the Company brand image.

Key Skills And Experience

• A strong sales background with a proven track record of successful account management and development.
• A work ethic that drives intense daily customer activity.
• Excellent negotiation skills that focus on the benefits we bring to customers.
• Commercial awareness and business acumen.
• Experience in proactively building and fostering internal and external relationships.
• Positive outlook and confident can:do attitude.
• Excellent communication skills both verbal and written.
• Confident presentation skills to peer group and business colleagues

Benefits

• Commission Scheme
• Pension Scheme
• Eye care scheme
• Day off on your Birthday
• Enhanced maternity/paternity pay