Account Manager

The Souvenir Collection; West Yorkshire; Remote; GBP 32,000 - 54,000; Full time

Benefits offered by this job

Commission Scheme

Pension Scheme

Eye care scheme

Day off on your Birthday

Enhanced maternity/paternity pay

Job summary

The Souvenir Collection is seeking an Account Manager to join our growing team. This remote-based role in the UK focuses on expanding business with existing accounts and penetrating new customers, including online sales.

You will present to clients, discuss product ranges, and contribute commercial input with a creative flair. You will be a motivated sales professional with a track record in the souvenir/retail market, capable of cross-selling and maintaining strong customer relationships.

Qualifications

• Must have proven sales and account management experience.
• Ability to develop and expand client relationships.
• Excellent negotiation and communication skills.
• Proactive in cross-selling and new business development.

Responsibilities

• Develop, manage and grow a portfolio of existing accounts.
• Source and develop new business opportunities.
• Maintain daily contact to ensure customer satisfaction and growth.
• Meet personal monthly sales targets.
• Utilize data to deepen relationships and increase revenue.
• Work with marketing/design to deliver campaigns to customers.
• Prepare business plans to maximise account potential.
• Monitor market and competitor activity.
• Attend and present at customer and internal meetings.
• Represent the company at trade and industry events.

Skills

Strong sales background

Account management

Negotiation skills

Client relationship building

Communication skills

Presentation skills

Job description

Account Manager

Merchr T/A The Souvenir Collection

Remote Based (UK)

Salary – Competitive + Sales Bonus/Commission

Please Note: Applicants must be eligible to work in the UK.

The Souvenir Collection continues to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe. We pride ourselves on our ability to offer custom designed, branded and quality products to suit the vision and needs of our customers. We are currently hiring an Account Manager to join our growing team and are looking for someone who is motivated, target/results driven and passionate about what they do.

You will be an experienced sales professional with an eye for expanding business with our existing clients through consultative and cross selling but also able to penetrate new customers, including on-line sales to increase revenue and deliver outstanding customer interaction. Previous experience of the souvenir/retail market would be advantageous.

As Account Manager, you will confidently present to clients, regularly discuss product ranges, be able to have commercial input and have creative flair.

Role responsibilities

• Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency and product exposure.


• Source and develop new business opportunities.


• Take responsibility for day-to-day customer relationships to ensure customer satisfaction, retention and growth and maintaining regular contact.


• Consistently achieve your personal monthly sales targets.


• Use provided data to explore all ways to grow and deepen the relationship with your customers.


• Maintain profit margins through effective negotiation and communication.


• Work with the marketing and design team to ensure we deliver effective marketing and campaigns with customers.


• Preparation of business plans to target each account to its maximum potential.


• Maintain a good awareness of market & competitor activities.


• Attend & present competently at customer & internal meetings.


• Attend trade & industry events to help build the Company brand image.

Key skills & Experience

• A strong sales background with a proven track record of successful account management and development.


• A work ethic that drives intense daily customer activity.


• Excellent negotiation skills that focus on the benefits we bring to customers.


• Commercial awareness and business acumen.


• Experience in proactively building and fostering internal and external relationships.


• Positive outlook and confident can‑do attitude.


• Excellent communication skills both verbal and written.


• Confident presentation skills to peer group and business colleagues

Benefits

• Commission Scheme


• Pension Scheme


• Eye care scheme


• Day off on your Birthday


• Enhanced maternity/paternity pay

INDLS