Account Handler (Insurance)

VANRATH; Bushmills; On-site; GBP 25,000 - 35,000; Full time

Job summary

A top-tier Insurance Broker in Northern Ireland is looking for an Account Handler to join their Commercial team. The role involves conducting client assessments, supporting business growth, and ensuring compliance. Ideal candidates will have at least 1 year of insurance industry experience and strong client relationship skills. Benefits include a company pension scheme, private health insurance, and 22 days annual leave plus statutory holidays.

Benefits

Company pension scheme

Private health insurance

Employee retail discounts

22 days annual leave plus statutory holidays

Qualifications

• At least 1 year's experience in the insurance industry focusing on client management, lead generation, and sales performance.
• Strong knowledge of insurance products, policies, and compliance requirements.
• Self-motivated, with a passion for building and growing client relationships.
• Excellent problem-solving, negotiation, and customer service skills.
• Meticulous attention to detail and highly organised.
• Strong verbal and written communication skills.

Responsibilities

• Conduct detailed client assessments to provide the right insurance solutions.
• Support business growth by identifying and pursuing new opportunities.
• Spot up-sell and cross-sell opportunities to meet targets.
• Maintain awareness of regulatory updates and ensure compliance.
• Collaborate with colleagues and external stakeholders for seamless service.
• Keep client records accurate and up to date.

Skills

Account Handler

Client management

Lead generation

Sales performance

Problem-solving

Negotiation

Customer service

Attention to detail

Communication skills

Job description

Overview

Vanrath are delighted to partner with a top-tier Insurance Broker to recruit an Account Handler. This is an excellent chance to join a dynamic and highly regarded company, working on some of the most exciting insurance projects in Northern Ireland.

Location: Bushmills | Hours: Monday - Friday | Permanent Role

About the Company

Our client is one of Northern Ireland's largest independent insurance brokers, headquartered in Omagh. With over 30 years in the industry, they''ve grown through both organic expansion and strategic acquisitions, now operating 15 branches across NI and two in the Republic of Ireland. Recognised for putting customers first, the company enjoys a strong reputation as a trusted leader in the insurance market.

Role Overview

The Account Handler will be part of the Commercial team and will:

• Conduct detailed client assessments to ensure the right insurance solutions are provided
• Support business growth by identifying and pursuing new opportunities
• Spot up-sell and cross-sell opportunities to help meet quarterly and annual targets
• Maintain awareness of regulatory updates and ensure full compliance
• Collaborate with colleagues and external stakeholders to deliver seamless service
• Keep client records accurate and up to date within internal systems

Ideal Candidate

• At least 1 year's experience in the insurance industry with focus on client management, lead generation, and sales performance
• Strong knowledge of insurance products, policies, and compliance requirements
• Self-motivated, with a genuine passion for building and growing client relationships
• Excellent problem-solving, negotiation, and customer service skills
• Meticulous attention to detail and highly organised
• Strong verbal and written communication skills

Benefits & Perks

• Company pension scheme
• Private health insurance
• Employee retail discounts
• 22 days annual leave plus statutory holidays

Skills: Account Handler, Manager, Insurance, Commercial, broker, handler

Benefits: Fantastic Benefits & Bonus