Account Executive

Culligan UK; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Sales commission

Cycle to work

Employee rewards and discounts

Health care plan

Life assurance

Learning platform access

Social events

Job summary

Culligan UK is seeking driven Sales/Account Executives to join our growing team in Birmingham. This role focuses on building relationships with customers, delivering excellent service, and achieving sales targets through high-volume outbound and inbound calls.

You will identify opportunities to grow accounts, update CRM data, and collaborate with internal teams to ensure a seamless customer experience. Experience in telesales, account management, or customer service is advantageous.

Qualifications

• Confident and professional communication across outbound/inbound calls.
• Experience in managing and growing customer accounts.
• Proven ability to hit KPI and sales targets.

Responsibilities

• Manage and grow relationships with existing customers.
• Proactively contact customers through high-volume calls.
• Identify opportunities to increase revenue and maximise customer value.
• Update customer information using CRM systems.
• Collaborate with internal teams to ensure excellent customer experience.

Skills

Communication skills

Account management

Outbound calling

Relationship-building

Sales targets

Job description

At Culligan UK, we're looking for driven and ambitious Sales/Account Executives to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced sales environment, enjoys building relationships with customers, and is motivated by achieving and exceeding targets.

Whether you're currently working in telesales, account management, customer retention, business development, or a high-volume contact centre environment, we'd love to hear from you. If you're passionate about delivering excellent customer service, identifying opportunities to grow accounts, and developing long-term customer relationships, this could be the perfect next step in your career.

Joining Culligan means becoming part of a market-leading organisation that values ambition, rewards success, and provides genuine opportunities for career development and progression.

Requirements

• Managing and growing relationships with existing customers
• Proactively contacting customers through a high volume of outbound and inbound calls
• Identifying opportunities to increase revenue and maximise customer value
• Building trust and rapport with customers over the phone
• Achieving individual and team sales KPIs
• Following up on enquiries, quotations, and sales opportunities
• Accurately updating customer information using CRM systems
• Working closely with internal teams to deliver an excellent customer experience

What We're Looking For

• Confident and professional communication skills
• Comfortable making and receiving high volumes of calls daily
• Experience working in a KPI-driven or target-focused environment
• Strong relationship-building and account management skills
• A proactive and resilient approach to sales
• Excellent organisational skills and attention to detail
• Ability to manage multiple customer conversations simultaneously
• Previous experience in sales, account management, customer retention, telesales, or customer service would be advantageous

Benefits

• 23 days' holiday + Bank Holidays
• Company Pension scheme
• Sales Commission Scheme
• Cycle to Work scheme available
• Employee rewards and discounts
• Option to join Health Care Cash Plan
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Access to on-going learning and development with our online learning platform
• Life Assurance
• Shared office social events