Sales Executive

Culligan UK limited; Birmingham; On-site; GBP 31,000 - 46,000; Full time

Benefits offered by this job

23 days holiday

Company pension

Sales commission scheme

Cycle to Work scheme

Employee rewards and discounts

Health Care Cash Plan

Employee Assistance Programme

Learning and development platform

Life Assurance

Social events

Job summary

Culligan UK is seeking driven Sales/Account Executives to join our growing team in a fast-paced environment. You will build relationships with customers, handle a high volume of calls, and identify opportunities to grow accounts.

You will work across telesales and account management, contributing to KPIs, updating CRM data, and delivering an excellent customer experience. The role offers career progression and a supportive environment with listed benefits.

Qualifications

• Confident and professional communication skills.
• Experience in KPI-driven or target-focused environments.
• Ability to manage multiple customer conversations simultaneously.

Responsibilities

• Managing and growing relationships with existing customers
• Proactively contacting customers through a high volume of outbound and inbound calls
• Identifying opportunities to increase revenue and maximise customer value
• Building trust and rapport with customers over the phone
• Achieving individual and team sales KPIs
• Following up on enquiries, quotations, and sales opportunities
• Accurately updating customer information using CRM systems
• Working closely with internal teams to deliver an excellent customer experience

Skills

Communication skills

High-volume calls

Relationship-building

Organisational skills

Proactive sales mindset

Tools

CRM systems

Job description

At Culligan UK, we're looking for driven and ambitious Sales/Account Executives to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced sales environment, enjoys building relationships with customers, and is motivated by achieving and exceeding targets.

Whether you're currently working in telesales, account management, customer retention, business development, or a high-volume contact centre environment, we'd love to hear from you. If you're passionate about delivering excellent customer service, identifying opportunities to grow accounts, and developing long-term customer relationships, this could be the perfect next step in your career.

Joining Culligan means becoming part of a market-leading organisation that values ambition, rewards success, and provides genuine opportunities for career development and progression.

• Managing and growing relationships with existing customers
• Proactively contacting customers through a high volume of outbound and inbound calls
• Identifying opportunities to increase revenue and maximise customer value
• Building trust and rapport with customers over the phone
• Achieving individual and team sales KPIs
• Following up on enquiries, quotations, and sales opportunities
• Accurately updating customer information using CRM systems
• Working closely with internal teams to deliver an excellent customer experience

What We're Looking For

• Confident and professional communication skills
• Comfortable making and receiving high volumes of calls daily
• Experience working in a KPI-driven or target-focused environment
• Strong relationship-building and account management skills
• A proactive and resilient approach to sales
• Excellent organisational skills and attention to detail
• Ability to manage multiple customer conversations simultaneously
• Previous experience in sales, account management, customer retention, telesales, or customer service would be advantageous

• 23 days' holiday + Bank Holidays
• Company Pension scheme
• Sales Commission Scheme
• Cycle to Work scheme available
• Employee rewards and discounts
• Option to join Health Care Cash Plan
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Access to on-going learning and development with our online learning platform
• Life Assurance
• Shared office social events