Account Director

CBW Staffing Solutions Limited; Greater London; Sur place; GBP 86 000 - 105 000; Plein temps

Résumé du poste

CBW Staffing Solutions Limited is seeking an Account Director for a premier Hard FM contract in City of London. You will lead operational and technical delivery across a £5m site, directing a ~20-strong team and ensuring client satisfaction.

The role requires a strong engineering background (electrical or mechanical) and a proven ability to manage budgets, KPI/SLA performance, safety and quality on a long-term basis. A strategic client-facing partner is essential.

Qualifications

• Experience in budgets and P&L management.
• Strong technical engineering understanding.
• Proven track record managing large engineering teams.
• Experience delivering projects in 24/7 high-profile sites.

Responsabilités

• Manage all budgets, P&L and technical issues.
• Oversee KPI and SLA achievement and reporting.
• Ensure health, safety and environmental performance on site.
• Plan and implement building shutdowns and complex works.
• Maintain quality procedures on site and drive continuous improvement.
• Recruit and develop staff on site; conduct annual appraisals.
• Manage client relationships and daily communications.
• Prepare and review on-site reports and documentation.
• Identify and pursue additional business opportunities to boost contract value.

Connaissances

Budget & P&L

Staff management

Client relationships

KPI/SLA management

Contract governance

Formation

Electrical or Mechanical Engineering (C&G/HNC/HND or higher)

Description du poste

Account Director – Hard FM Provider – City of London - up to 95K

Would you like to work at one of the most recognised and established FM companies in Central London?

Have you got a proven track record with the commercial building services industry, ideally managing large commercial buildings?

If so please read on...

An excellent opportunity has arisen to join one of the leading companies in the facilities industry.

They currently maintain a number of high end maintenance contracts in and around Central London and are looking for an experienced Account Director to head up one of their most prestigious and well recognised contracts.

There is an excellent relationship with the client in this trophy building and the contract is on a long term arrangement.

The main purpose of the job will be to ensure that operational and technical operations are maintained to a very high standard and also contractual obligations are met.

The total value of the contract is around the £5 million mark and the teams on site consists of around 20 staff.

The main duties will also include:

• Manage all financial budgets, P&L and technical issues.
• Manage agreed KPI and SLA's.
• Responsible for managing the company's H&S and environmental performance on site.
• Plan and implement building shutdowns and complex client project works.
• Responsible for managing the company's quality procedures on site.
• Recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

Applicants for this role must be able to demonstrate the following:

• Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher.
• Proven background in understanding of budgets and P&L.
• Strong technical engineering understanding.
• Previous experience of managing large engineering teams.
• Experience of managing large 24/7 sites.
• Experience of service delivery in high profile buildings.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.