Account Director

COREcruitment Ltd; Greater London; Vor Ort; GBP 49.000 - 82.000; Vollzeit

Benefits dieser Stelle

Bonus 20%

Zusammenfassung

COREcruitment Ltd is seeking a Hard FM Account Director to lead a high-profile facilities management contract, ensuring delivery, financial performance and client satisfaction in London. The role demands strategic leadership, governance and a focus on growth and improved commercial outcomes.

You will direct a team of around 23, manage subcontractors, and balance commercial priorities with excellent service delivery in a NEC-style contractual environment.

Qualifikationen

• Engineering qualification required; HND or above preferred.
• Strong commercial and financial acumen with track record of managing revenue, margin and costs.
• Proven experience in contract or account management within hard services FM.
• Excellent client-facing communication and stakeholder management skills.

Aufgaben

• Lead and develop the contract, ensuring commitments are met and exceeded.
• Own the financial plan: revenue, margin, cost control, WIP and debt reduction.
• Identify opportunities for contract growth and additional services.
• Build and maintain relationships with key client stakeholders.
• Lead a team of ~23 staff, including contract support.
• Coordinate with subcontractors to ensure compliant service delivery.
• Ensure governance, compliance and statutory obligations are met.
• Support health, safety and wellbeing across the contract.
• Oversee resourcing, succession planning, and development.
• Support business development, client visits and mobilisation as required.

Kenntnisse

Client-facing communication

Stakeholder management

Leadership

Commercial acumen

Financial planning

Ausbildung

Engineering qualification (HND+)

Jobbeschreibung

Hard FM Account Director – Facilities Management

Salary: up to £82,000

Bonus: 20%

You will take overall accountability for the delivery of the contract, ensuring that financial, operational and contractual commitments are met and exceeded. The role will involve leading a stable, engaged team, maintaining strong client relationships and identifying opportunities to develop the contract through additional services, projects and improved commercial performance.

This is a high-profile, business-critical environment where service excellence, compliance and strong stakeholder management are essential. The successful candidate will need to balance commercial priorities with operational delivery, while providing clear leadership and direction across the contract.

What you’ll be doing

• Lead and develop the contract, ensuring contractual commitments are met and exceeded
• Take ownership of the financial plan, including revenue, margin, cost control, WIP and debt reduction
• Identify opportunities for contract growth, additional services and project work
• Build and maintain strong relationships with key client stakeholders
• Lead, engage and develop a team of approximately 23 people, including contract support staff
• Work with subcontractors to ensure consistent service delivery and compliance
• Ensure statutory, policy and contractual obligations are met through effective controls and governance
• Support health, safety and wellbeing standards across the contract and subcontractor activity
• Manage resourcing, succession planning, training and development across the contract
• Support business development activity, presentations, client visits and mobilisation where required

What we’re looking for

• An engineering qualification, ideally HND level or above
• Proven experience at Contract Manager, Account Manager or above within technical and/or hard services FM
• Strong commercial and financial acumen, with experience managing revenue, margin and cost performance
• Excellent client-facing communication, influencing and stakeholder management skillsExperience leading, developing and retaining operational teams
• A thorough understanding of statutory compliance, governance and contract management
• The ability to balance commercial priorities with service excellence in a high-profile environment
• Confidence operating within a contractual client environment, ideally with exposure to NEC contracts
• A proactive, resilient and politically astute approach to leadership