Account Manager

CBW Staffing Solutions Limited; Greater London; On-site; GBP 77,000 - 94,000; Full time

Job summary

CBW Staffing Solutions Limited seeks an Account Manager for a high-value facilities contract in London (Kings Cross / Euston). You will oversee contractual and technical operations across a 45-50 staff site with a £6–7 million portfolio.

You will lead budgets, P&L, KPI/SLA delivery, H&S and environmental performance, and develop staff while nurturing client relationships and seeking opportunities to grow contract revenue.

Qualifications

• Qualified in electrical or mechanical engineering with C&G, HNC, HND or higher.
• Proven background in budgets and P&L.
• Strong technical engineering understanding.
• Experience managing large engineering teams.
• Experience delivering services in higher education sector.
• Excellent verbal and written communication with staff and clients.
• Ability to manage a demanding workload.
• Ability to deliver projects on time and on budget.

Responsibilities

• Manage all budgets, P&L and technical issues.
• Manage KPIs and SLA delivery.
• Oversee H&S and environmental performance on site.
• Recruitment of new staff for sites as needed.
• Develop staff through annual appraisals and training.
• Manage client relationships on a daily basis.
• Prepare and review reports.
• Identify opportunities to grow contract sales revenue.

Skills

Budgets & P&L

Staff management

Contract delivery

Client relationships

Education

Electrical/Mechanical engineering qualification (C&G/HNC/HND or higher)

Job description

Account Manager – Higher Education Sector – Kings Cross/Euston - 85K

Would you like to work for one of the leading hard services providers in the UK?

Have you got a proven track record within the commercial building services industry, ideally managing in the higher education sector?

If so please read on...

An excellent opportunity has arisen to join one of the leading companies in the facilities maintenance industry.

They currently maintain a number of high end maintenance contracts across London and the Home Counties and are looking for an experienced Account Manager to work on one of their long standing accounts based in the Kings Cross / Euston area..

The main purpose of the job will be to ensure that contractual and technical operations are maintained to a very high standard and also contractual obligations are met.

The total value of the contract is around the £6/7 million mark and the total staff on each site consists of around 45-50 staff.

There will be three contract managers who manage the team day to day with the Account Manager dealing with any higher level issues that arise.

The main duties will also include:

• Manage all financial budgets, P&L and technical issues.
• Manage agreed KPI and SLA’s.
• Responsible for managing the company’s H&S and environmental performance on site.
• Recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

Applicants for this role must be able to demonstrate the following:

• Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher.
• Proven background in understanding of budgets and P&L.
• Strong technical engineering understanding.
• Previous experience of managing large engineering teams.
• Experience of service delivery in the higher education sector.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.