Account Director

CBW Staffing Solutions Limited; England; On-site; GBP 80,000 - 95,000; Full time

Job summary

A leading facilities maintenance company is seeking an experienced Account Director to manage high-end maintenance contracts across London and the Home Counties. With a focus on the higher education sector, the role requires strong management of budgets, technical operations, and client relationships. The ideal candidate will have qualifications in electrical or mechanical engineering and a proven track record in service delivery, overseeing a team of around 20 staff, and ensuring contract obligations are met. This position offers a competitive salary of up to £95k plus additional benefits.

Benefits

Performance-related bonus

25 days holiday

Healthcare

Pension

Qualifications

• Proven background in understanding of budgets and P&L.
• Experience of managing large engineering teams.
• Previous experience of managing service delivery in the higher education sector.

Responsibilities

• Manage all financial budgets, P&L and technical issues.
• Oversee recruitment of any new staff required on sites.
• Manage agreed KPI and SLA’s.

Skills

Management of financial budgets

Technical engineering understanding

Client relationship management

Ability to communicate effectively

Experience with TFM contracts

Education

Qualified in electrical or mechanical engineering (C&G, HNC, HND or higher)

Job description

Account Director – Commercial Portfolio – Kent/London - up to 95K

Would you like to work for one of the leading hard services providers in the UK? Have you got a proven track record within the commercial building services industry, ideally managing in the higher education sector? If so please read on...

An excellent opportunity has arisen to join one of the leading companies in the facilities maintenance industry. They currently maintain a number of high end maintenance contracts across London and the Home Counties and are looking for an experienced Account Director to head up two of their long standing accounts.

The main purpose of the job will be to ensure that contractual and technical operations are maintained to a very high standard and also contractual obligations are met. The total value of the contract is around the £5 million mark and the total staff on each site consists of around 20 staff.

Responsibilities

• Manage all financial budgets, P&L and technical issues.
• Manage agreed KPI and SLA’s.
• Responsible for managing the company’s H&S and environmental performance on site.
• Oversee recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

Qualifications

• Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher.
• Proven background in understanding of budgets and P&L.
• Strong technical engineering understanding.
• Experience of managing TFM contracts.
• Previous experience of managing large engineering teams.
• Experience of service delivery in the higher education sector.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.

Package

• Salary up to 95k.
• Performance related bonus
• 25 days holiday.
• Healthcare
• Pension