Account Coordinator - Hybrid | Detail‑Oriented Customer Pro

Quality Personnel; Aylesbury; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Life insurance

Nectar rewards & discounts

Company pension

25 days holiday + bank holidays

40 hours

Job summary

Quality Personnel is recruiting an Account Co-ordinator to join a busy Inside Sales team, supporting a portfolio of European customers for an established global manufacturing business. You'll be the key contact for customers, managing enquiries, quotations and orders through to delivery, while working with internal teams in the UK and globally.

This hybrid role offers a £30,000 salary, 40 hours per week, Monday–Friday, 25 days holiday plus bank holidays, private healthcare and life insurance.

Qualifications

• 5+ years B2B customer service or sales administration experience
• Strong order processing and quotation experience
• Excellent attention to detail and data accuracy
• Confident with numbers and multi-step calculations
• Strong communication and relationship-building skills
• Proficiency in Microsoft Office; quick to learn new systems
• Proactive, organised and calm approach

Responsibilities

• Manage customer enquiries, quotations and orders
• Build strong relationships with existing B2B customers
• Coordinate orders, logistics and deliveries
• Review purchase orders, contracts and specifications
• Handle customer queries and resolve issues
• Maintain accurate records and systems
• Work with internal teams to ensure smooth operations

Skills

B2B customer service

Order processing

Attention to detail

Numerical skills

Communication

MS Office

Organised

Proactive

Job description

Quality Personnel is recruiting an Account Co-ordinator to join a busy Inside Sales team, supporting a portfolio of European customers for an established global manufacturing business. You'll be the key contact for customers, managing enquiries, quotations and orders through to delivery, while working with internal teams in the UK and globally.

This hybrid role offers a £30,000 salary, 40 hours per week, Monday–Friday, 25 days holiday plus bank holidays, private healthcare and life insurance.