German-Speaking Account Coordinator – Hybrid

French Selection UK; United Kingdom; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working after training

Job summary

French Selection UK is seeking a German-speaking Account Coordinator in Watford with hybrid working after training. The role offers up to £30,000 per annum plus benefits and a chance to manage key customer relationships.

You will be the point of contact for customers, maintaining successful client relations, addressing concerns, and coordinating with internal teams to drive sales and satisfaction.

Qualifications

• Fluent in German (written and spoken) – Essential.
• Previous experience in customer service and/or account management – Essential.
• Proactive, confident and dynamic personality.
• Patient and adaptable with excellent organisation.
• Excellent communication skills and a team player.
• IT literate.

Responsibilities

• Maintain long-lasting successful relations with customers to increase customer retention.
• Address customer concerns and find solutions to increase satisfaction.
• Work with internal departments and act as a liaison for the customer.
• Make customer aware of product portfolio and identify opportunities for additional sales.
• Monitor customer spending pattern and provide recommendations accordingly.
• Support with client administration.

Skills

German

Customer service

Account management

Communication

Tools

CRM software

Job description

French Selection UK is seeking a German-speaking Account Coordinator in Watford with hybrid working after training. The role offers up to £30,000 per annum plus benefits and a chance to manage key customer relationships.

You will be the point of contact for customers, maintaining successful client relations, addressing concerns, and coordinating with internal teams to drive sales and satisfaction.