Accommodation Manager

CIH International Housing Group; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join a leading holiday park organization as an Accommodation Manager. You'll lead the housekeeping team, ensuring high cleaning standards and guest satisfaction. With opportunities for training and a supportive culture, this role promises growth and memorable experiences for both staff and guests.

Benefits

Annual Management Bonus scheme

Employee Assistance Programme

50% discount for holidays

30% team member discount

Discounts on meal kits and gyms

Qualifications

• Hiring and training a cleaning team.
• Planning and executing cleaning schedules.
• Implementing processes to improve performance.

Responsibilities

• Manage cleaning standards and team performance.
• Ensure team has necessary tools and supplies.
• Analyze guest feedback for improvements.

Skills

Team Management

Data Analysis

Guest Feedback Management

Job description

Join our housekeeping team as a manager for a career with more shine!

There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• Annual Management Bonus scheme
• The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

What you will be doing...

• Hiring, welcoming, and training a top-notch cleaning team.
• Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.
• Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.
• Implement processes to improve performance, and manage various budgets, including laundry and consumables.
• Helping your team grow with on-going training and opportunities to level up their skills.
• Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.
• Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.
• Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines!

Are we the right fit for you?

At Parkdean Resorts we don't leave unforgettable moments to chance.

We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at [e-mail]