Access Control Coordinator

Surrey Police Service; Tandridge; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Career progression

LGPS pension

Generous annual leave

Discounts for everyday spend

On-site gyms and sports clubs

Parental leave

Wellbeing guidance and support

Healthcare scheme

Job summary

Surrey Police Service is seeking a highly organised Access Control Coordinator for a fixed-term/secondment to cover maternity leave. The role oversees physical and digital access control for staff, contractors, and visitors from the Police Headquarters, with standard hours 08:00–16:00, Monday to Friday.

Responsibilities include processing access requests, issuing ID cards, conducting audits, and ensuring compliance with data protection legislation.

Qualifications

• Proven administrative experience with strong organisational and time management skills.
• Excellent communication and stakeholder engagement across multiple channels.
• High attention to detail with experience maintaining confidential records.
• Ability to audit records, interpret system reports, and exercise sound judgement in access decisions.

Responsibilities

• Manage physical and digital access control systems, ensuring accurate record-keeping and timely processing of requests in line with service level agreements.
• Grant, amend, and revoke access permissions in accordance with role requirements, security policies, and clearance levels.
• Coordinate the production, distribution, and deactivation of ID and access cards, maintaining up-to-date records and photo databases.
• Verify vetting and security clearances and conduct regular audits of access permissions and system records.
• Investigate and report access-related incidents or anomalies, ensuring compliance with data protection and regulatory requirements.
• Act as the main point of contact for access control queries, working closely with HR, IT, Estates & Facilities, and Security teams.

Skills

Administrative experience

Organisational skills

Stakeholder engagement

Attention to detail

Record auditing

MS Office

Job description

This role is a fixed term/secondment to cover Maternity. The contract will be for 9 months with a potential extension up to 12 months, TBC on appointment. We are seeking a highly organised and detail-oriented Access Control Coordinator to manage and oversee physical and digital access control processes across Surrey Police. We are looking for someone who combines strong administrative expertise with excellent communication skills and a high level of integrity. This is a critical role responsible for ensuring secure, compliant, and efficient access management for staff, contractors, and visitors. You will act as the central point of contact for access control queries while maintaining accurate records, conducting audits, and ensuring compliance with security policies and data protection legislation. The role is an office based position at Surrey Police Headquarters and working hours are 08:00-16:00, Monday to Friday.

Key Responsibilities

• Manage physical and digital access control systems, ensuring accurate record-keeping and timely processing of requests in line with service level agreements.
• Grant, amend, and revoke access permissions in accordance with role requirements, security policies, and clearance levels.
• Coordinate the production, distribution, and deactivation of ID and access cards, maintaining up-to-date records and photo databases.
• Verify vetting and security clearances and conduct regular audits of access permissions and system records.
• Investigate and report access-related incidents or anomalies, ensuring compliance with data protection and regulatory requirements.
• Act as the main point of contact for access control queries, working closely with HR, IT, Estates & Facilities, and Security teams.

Key Qualifications

• Proven administrative experience with strong organisational and time management skills. Excellent communication and stakeholder engagement skills across multiple channels. High attention to detail with experience maintaining accurate, confidential records. Ability to audit records, interpret system reports, and exercise sound judgement in access decisions. IT proficiency, including Microsoft Office

Salary

• £26,875 - £29,670

Benefits

• Career progression
• Contributory pension scheme (LGPS)
• Generous annual leave allowance
• Discounts for everyday spend
• On-site gyms and a range of sports clubs
• Generous and supportive parental leave
• Financial and mental wellbeing guidance and support
• Discounted contributory healthcare scheme