Access Control Coordinator

Sussex Police; Guildford; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Career progression

LGPS pension

Generous annual leave

On-site gyms

Parental leave

Wellbeing support

Job summary

Surrey Police Headquarters in Guildford seeks an Access Control Coordinator for a fixed term/maternity cover, 9–12 months. The role combines administrative prowess with security-minded access control across staff, contractors, and visitors.

You will maintain accurate records, conduct audits, and ensure compliance with data protection legislation, reporting to Estates & Facilities teams. 36 hours/week, 08:00–16:00, Monday–Friday.

Qualifications

• Proven administrative experience with strong organisational and time management skills.
• Excellent communication and stakeholder engagement across multiple channels.
• High attention to detail with experience maintaining confidential records.
• Ability to audit records, interpret system reports and exercise sound judgement in access decisions.
• IT proficiency, including Microsoft Office.

Responsibilities

• Manage physical and digital access control systems with accurate record-keeping and timely processing of requests.
• Grant, amend, and revoke access permissions per role requirements and security policies.
• Coordinate production, distribution and deactivation of ID/access cards with updated records.
• Verify vetting and security clearances and conduct regular audits of access permissions.
• Investigate and report access-related incidents ensuring compliance with data protection rules.
• Act as main point of contact for access control queries with HR, IT, Estates & Facilities, and Security teams.

Skills

Admin experience

Communication

Attention to detail

Auditing

IT proficiency

Tools

Microsoft Office

Job description

Vacancy Information

Division / Department - Estates and Facilities Management
Grade - Grade D
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £26,875 - £29,670
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief ConstableTim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

This role is a fixed term/secondment to cover Maternity. The contract will be for 9 months with a potential extension up to 12 months, TBC on appointment.

We are seeking a highly organised and detail-oriented Access Control Coordinator to manage and oversee physical and digital access control processes across Surrey Police. We are looking for someone who combines strong administrative expertise with excellent communication skills and a high level of integrity. This is a critical role responsible for ensuring secure, compliant, and efficient access management for staff, contractors, and visitors.

You will act as the central point of contact for access control queries while maintaining accurate records, conducting audits, and ensuring compliance with security policies and data protection legislation.

The role is an office based position at Surrey Police Headquarters and working hours are 08:00-16:00, Monday to Friday.

• Manage physical and digital access control systems, ensuring accurate record-keeping and timely processing of requests in line with service level agreements.
• Grant, amend, and revoke access permissions in accordance with role requirements, security policies, and clearance levels.
• Coordinate the production, distribution, and deactivation of ID and access cards, maintaining up-to-date records and photo databases.
• Verify vetting and security clearances and conduct regular audits of access permissions and system records.
• Investigate and report access-related incidents or anomalies, ensuring compliance with data protection and regulatory requirements.
• Act as the main point of contact for access control queries, working closely with HR, IT, Estates & Facilities, and Security teams.

Skills & Experience

• Proven administrative experience with strong organisational and time management skills.
• Excellent communication and stakeholder engagement skills across multiple channels.
• High attention to detail with experience maintaining accurate, confidential records.
• Ability to audit records, interpret system reports, and exercise sound judgement in access decisions.
• IT proficiency, including Microsoft Office

Why Work With Us?

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

Further Information

If you have any questions or would like more information about the role, please contact April Bird: [e-mail]

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police