A&E Patient Administrator – Fast-Paced Front/Back Reception

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 20,000 - 23,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is recruiting for a Patient Administrator in our busy A&E Department at the West Middlesex Site. You will provide a comprehensive administrative service to a multi-disciplinary team and support patient pathways on a day-to-day basis.

The role requires excellent listening and communication skills, the ability to work autonomously and as part of a team, and a flexible approach to shifts including weekends and bank holidays.

Qualifications

• Experience in high-volume hospital administration.
• Excellent listening and communication skills.
• Organised, adaptable and flexible with empathy.
• Ability to work autonomously and as part of a multidisciplinary team.

Responsibilities

• Provide comprehensive patient-focused administrative support in A&E.
• Liaise with patients, doctors and other healthcare professionals.
• Deliver high-quality customer service and maintain professionalism at all times.
• Cover Back and Front Reception areas as required.
• Operate within a busy, demanding environment.

Job description

Chelsea and Westminster Hospital NHS Foundation Trust is recruiting for a Patient Administrator in our busy A&E Department at the West Middlesex Site. You will provide a comprehensive administrative service to a multi-disciplinary team and support patient pathways on a day-to-day basis.

The role requires excellent listening and communication skills, the ability to work autonomously and as part of a team, and a flexible approach to shifts including weekends and bank holidays.