Patient Access Team Lead — KPI & Service Excellence

Chelsea and Westminster Hospital NHS Foundation Trust; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust seeks an experienced administrator to lead a team, coordinating duties and delivering high quality patient pathways. The post holder will demonstrate excellent communication and supervisory skills and work as part of a multidisciplinary team to meet KPIs.

You will ensure efficient administrative processes, drive standards of customer service and support staff development, including recruitment, induction and performance management.

Job description

Chelsea and Westminster Hospital NHS Foundation Trust seeks an experienced administrator to lead a team, coordinating duties and delivering high quality patient pathways. The post holder will demonstrate excellent communication and supervisory skills and work as part of a multidisciplinary team to meet KPIs.

You will ensure efficient administrative processes, drive standards of customer service and support staff development, including recruitment, induction and performance management.