2nd Line Storage & Backup Engineer - NetApp

CBS Butler; Stevenage; On-site; GBP 40,000 - 46,000; Full time

Job summary

CBS Butler is seeking a 2nd Line Storage Engineer to join our Stevenage team on site. You will support and develop enterprise storage and backup platforms across multiple data centre sites, focusing on NetApp storage, Cohesity backup, NAS/SAN, and VMware integration.

You'll handle 2nd line incidents, changes and RCA, while ensuring SLA performance, resilience and security clearance requirements are met in a secure enterprise environment.

Qualifications

• Experience with NetApp storage in enterprise environments.
• Experience with Cohesity backup platforms.
• Proficiency with NAS/SAN technologies and VMware integration.
• Strong incident management and ITIL process experience.

Responsibilities

• Provide 2nd Line support for enterprise storage and backup environments.
• Administer NetApp storage and Cohesity backup platforms.
• Investigate and resolve incidents, service requests and problems within SLAs.
• Handle Severity 1 & 2 incidents and contribute to RCA.
• Administer NAS and SAN environments.
• Support VMware integration with NetApp.
• Configure and troubleshoot storage fabric switches and SAN zoning.
• Monitor storage capacity, performance and resilience.
• Plan and carry out storage software and firmware upgrades.

Skills

NetApp storage

Cohesity backup

NAS/SAN

VMware integration

ITIL/ITSM

Incident management

SLA/KPI

Tools

NetApp

Cohesity

VMware

Job description

CBS Butler is seeking a 2nd Line Storage Engineer to join our Stevenage team on site. You will support and develop enterprise storage and backup platforms across multiple data centre sites, focusing on NetApp storage, Cohesity backup, NAS/SAN, and VMware integration.

You'll handle 2nd line incidents, changes and RCA, while ensuring SLA performance, resilience and security clearance requirements are met in a secure enterprise environment.