2nd Line Storage & Backup Engineer - Stevenage

Fujitsu Careers; Greater London; On-site; GBP 42,000 - 58,000; Full time

Benefits offered by this job

26 days annual leave

Pension – double matching up to 10%

Life assurance

Companywide incentive plans

Flexible benefits

Perks at work – employee discounts

Employee assistance programme

Job summary

Fujitsu in Stevenage is seeking a 2nd Line Backup & Storage Engineer to join a team of 2nd and 3rd line engineers. You will manage enterprise storage platforms, resolve incidents, and ensure availability across data centres, with a focus on NetApp storage and Cohesity backups.

The role includes NAS/SAN administration, VMware integration, capacity planning, upgrades, and change control while documenting outcomes and contributing to service improvement.

Qualifications

• Experience handling Severity 1 and 2 incidents with RCA.
• Proven understanding of NetApp storage in enterprise environments.
• Experience with NAS/SAN concepts and VMware integration.
• Familiarity with storage hardware troubleshooting.
• Security clearance level required to fulfil the role.

Responsibilities

• Manage day-to-day support, management and development of enterprise storage platforms.
• Resolve incidents, service requests and problem tickets within SLAs/KPIs.
• Monitor and manage NetApp storage and Cohesity backup environments across data centres.
• Administer NAS and SAN, including VMware integration, fabric switches, zoning and troubleshooting.
• Plan and execute storage software/firmware upgrades and document outcomes.

Skills

Severity 1/2 incident handling

NetApp storage (enterprise-scale)

NetApp hardware understanding

NAS/SAN principles

VMware integration with NetApp

Tools

NetApp tools

VMware

Cohesity backup

Job description

Fujitsu in Stevenage is seeking a 2nd Line Backup & Storage Engineer to join a team of 2nd and 3rd line engineers. You will manage enterprise storage platforms, resolve incidents, and ensure availability across data centres, with a focus on NetApp storage and Cohesity backups.

The role includes NAS/SAN administration, VMware integration, capacity planning, upgrades, and change control while documenting outcomes and contributing to service improvement.