Storage Engineer

CBSbutler Ltd.; Stevenage; On-site; GBP 37,000 - 50,000; Full time

Job summary

CBSbutler Ltd. is seeking a skilled Backup & Storage Engineer to join an enterprise-scale environment in Stevenage on a full-time basis.

The role focuses on the support, administration and development of storage and backup platforms across multiple data centres, delivering reliable, secure infrastructure. You will provide 2nd line storage support, manage NetApp storage and Cohesity backup, and work with VMware integration, NAS/SAN and change control to ensure availability, performance and

Qualifications

• Experience with NetApp in an enterprise environment.
• Hands-on storage and backup administration.
• Ability to resolve high-impact incidents under SLA.
• Experience with Cohesity backup platforms.

Responsibilities

• Provide 2nd line support for enterprise storage and backup environments.
• Administer NetApp storage and Cohesity backup platforms.
• Investigate incidents and service requests within SLAs.
• Manage P1/P2 incidents and contribute to RCA.
• Handle NAS/SAN environments and VMware integration with NetApp.

Skills

NetApp storage

Cohesity backup

VMware integration

NAS

SAN

P1/P2 incidents

SLA management

Job description

Onsite in Stevenage
£43,000 per annum
Security clearance required

Are you an experienced Storage, Backup or Infrastructure Engineer looking for your next opportunity within a secure, enterprise-scale environment?

We're looking for a Backup & Storage Engineer to join an established team of 2nd and 3rd Line engineers, supporting a high-profile customer environment across multiple data centres.

This is a hands-on infrastructure role where you'll be responsible for the support, administration and development of enterprise storage and backup platforms, while working closely with customers, stakeholders and wider technical teams.

The Role

You'll be responsible for maintaining the availability, performance and resilience of large-scale storage and backup environments across three data centre sites.

Your day-to-day responsibilities will include:

• Providing 2nd Line support across enterprise storage and backup environments.
• Supporting and administering NetApp storage and Cohesity backup platforms.
• Investigating and resolving incidents, service requests and problem tickets within agreed SLAs.
• Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis.
• Administering NAS and SAN environments.
• Supporting VMware integration with NetApp.
• Configuring and troubleshooting storage fabric switches and SAN zoning.
• Monitoring storage capacity, performance, availability and resilience.
• Identifying potential risks and implementing appropriate remedial actions.
• Planning and carrying out storage software and firmware upgrades.
• Installing and commissioning new storage and backup hardware.
• Raising and presenting Change Requests in accordance with established change processes.
• Maintaining technical documentation and working procedures.
• Sharing knowledge and technical expertise with other members of the team.

What We're Looking For

We're particularly interested in candidates with experience across:

• NetApp storage in an enterprise environment.
• NAS / SAN technologies and principles.
• VMware integration with NetApp.
• Enterprise backup environments.
• Storage troubleshooting and incident resolution.
• Managing P1/P2 incidents and contributing to RCA.
• Working to defined SLAs and KPIs.
• Change and release management.

Cohesity, SAN fabric switching, zoning, storage upgrades and multi-data-centre experience would be highly advantageous.