End User Device Engineer — Desktop IT Support Pro

Sfh Tr; Ilkeston; On-site; GBP 32,000 - 39,000; Full time

Job summary

Sherwood Forest Hospitals is seeking a Main area IT Second Line Desktop Engineer (End User Device Support) based at Ilkeston Community Hospital. The role sits within the Local Health Community and supports high-quality ICT services across the organisation.

The successful candidate will work with clinicians and managers to deliver IT improvements, maintain system reliability, and contribute to national ICT planning.

Qualifications

• 2+ years of technical IT experience.
• Experience delivering technical documentation and user guides.
• Ability to work in a customer-focused IT environment.

Responsibilities

• Provide second line desktop support to end users.
• Assist EUD Support Manager with technical activity delivery.
• Lead delivery of major user-focused IT projects and programmes.
• Collaborate with clinicians and managers to leverage technology for service improvements.

Skills

MS Windows & Office

Data protection

Clinical & business knowledge

Health informatics (NHS)

ITIL/NHS IT planning

MDM experience

Education

Degree or technical qualification

Tools

Virtual Desktops

RDMS

Scripting

MCP

Packaging

Job description

Sherwood Forest Hospitals is seeking a Main area IT Second Line Desktop Engineer (End User Device Support) based at Ilkeston Community Hospital. The role sits within the Local Health Community and supports high-quality ICT services across the organisation.

The successful candidate will work with clinicians and managers to deliver IT improvements, maintain system reliability, and contribute to national ICT planning.