2nd/3rd Line IT Support Engineer - Manufacturing Systems

Adecco; Lancashire; On-site; GBP 32,000 - 42,000; Full time

Job summary

Adecco is recruiting for a 2nd/3rd Line IT Engineer in Leyland, Lancashire. This office-based role supports manufacturing operations with a focus on reliability, security and uptime.

You will troubleshoot complex issues, manage Windows Server/AD, M365, backups, and work closely with production, engineering and operations teams to deliver IT projects and continuous improvement. Mon-Fri, office-based with no hybrid arrangement. Experience in manufacturing environments is desirable.

Qualifications

• Experience providing 2nd/3rd line support in industrial or manufacturing environments.
• Strong Windows Server/Desktop, Active Directory, Group Policy, and M365 user management.
• Good networking knowledge and virtualization skills.
• Familiarity with ERP or production systems is desirable.

Responsibilities

• Provide 2nd and 3rd line support for hardware, software and network issues.
• Troubleshoot escalated incidents and maintain core infrastructure for uptime.
• Support system upgrades, migrations and IT projects.
• Monitor performance and assist with backup, DR and continuity.
• Collaborate with production, engineering and operations teams.

Skills

2nd/3rd line IT support

Windows Server & AD

Microsoft 365 management

Networking & virtualization

Cybersecurity best practices

Education

IT certifications (e.g. Microsoft, CompTIA, Cisco)

Degree or equivalent in IT

Tools

ERP / production systems

Backup & disaster recovery tooling

Job description

Adecco is recruiting for a 2nd/3rd Line IT Engineer in Leyland, Lancashire. This office-based role supports manufacturing operations with a focus on reliability, security and uptime.

You will troubleshoot complex issues, manage Windows Server/AD, M365, backups, and work closely with production, engineering and operations teams to deliver IT projects and continuous improvement. Mon-Fri, office-based with no hybrid arrangement. Experience in manufacturing environments is desirable.