261409 Patient Flow Coordinator

NHS Scotland; Dumfries; On-site; GBP 32,000 - 42,000; Full time

Job summary

NHS Dumfries and Galloway is seeking a proactive member of the Patient Flow Team based at Dumfries & Galloway Royal Infirmary and Regional Community Hospitals. You will coordinate patient journeys and support timely, safe discharges from hospital to home or other care settings.

Working across acute and community services with a multidisciplinary team, you will remove barriers to discharge and ensure patients receive the right care, in the right place, at the right time.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Ability to coordinate complex patient journeys and discharges.

Responsibilities

• Coordinate patient journeys across hospital and community settings.
• Support timely, safe discharges from hospital to home or other care settings.
• Work with multidisciplinary teams to remove barriers to discharge.

Skills

Communication skills

Organisational skills

Problem-solving

Job description

An exciting opportunity has arisen to join the Patient Flow Team, based within Dumfries & Galloway Royal Infirmary and Regional Community Hospitals.

Working across acute and community services as part of a multidisciplinary team, you will play a pivotal role in coordinating patient journeys and supporting timely, safe discharges from hospital to home or other care settings across Dumfries and Galloway.

This is a rewarding and challenging role where no two days are the same. You will work closely with a wide range of health and social care professionals to overcome barriers to discharge, coordinate complex care arrangements, and help ensure patients receive the right care, in the right place, at the right time.

The successful candidate will have excellent communication, organisational and problem-solving skills, with the ability to build effective relationships across services and work confidently in a dynamic environment.

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

DISCLOSURE SCOTLAND – Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES

RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).