258324 Healthcare Support Worker

Nhs Dumfries & Galloway; Dumfries; On-site; GBP 29,000 - 31,000; Full time

Job summary

NHS Dumfries and Galloway is seeking a Healthcare Support Worker to join the Learning Disability Team. You will work under the supervision of registered nurses to deliver person-centred care and support people with learning disabilities in community settings.

You will provide practical and emotional support to individuals and families, help them access healthcare services, promote independence, contribute to behavioural support and anxiety management, and monitor progress with the team.

Qualifications

• Provide practical and emotional care to people with learning disabilities.
• Support in accessing healthcare services and promoting independence.
• Contribute to behavioural support and anxiety management strategies.

Responsibilities

• Provide practical and emotional support to people with learning disabilities and their families/carers.
• Assist individuals to access healthcare services and promote health improvement.
• Contribute to behavioural support interventions and low-level anxiety management strategies.
• Monitor and record progress, report concerns and changes to registered staff.
• Participate in health promotion activities and community-based programmes.

Skills

Practical support

Emotional support

Care coordination

Behavioural support

Health promotion

Team collaboration

Job description

Advertised location: Dumfries
Advertised salary: Band 3 (£29,103 - £31,409)
Employment type: Permanent

An exciting opportunity has arisen for an enthusiastic, compassionate and motivated Healthcare Support Worker to join the Learning Disability Team within NHS Dumfries and Galloway.

We are looking for an individual who is committed to improving the health, wellbeing and quality of life of people with learning disabilities. Working as part of a multidisciplinary team, you will support individuals, families and carers to access the right care, promote independence and achieve positive health outcomes.

This is a rewarding role for someone who enjoys building meaningful relationships and making a real difference in people's lives.

The NHS Learning Disability Team

is a specialist multidisciplinary service that supports adults who have learning disabilities, helping them live healthier, safer, and more independent lives. The team works closely with individuals, families, carers, and partner agencies to provide person-centred care that meets each individual’s needs.

Who’s in the team?

• Nurses (Community Learning Disability Nurses)
• Administrators
• Psychologists
• Psychiatrists
• Speech and Language Therapists
• Occupational Therapists
• Physiotherapists
• Advanced Nurse Practitioners

As a Healthcare Support Worker, you will work under the supervision and direction of registered nurses within the Learning Disability Team. You will support the delivery of person-centred care and interventions for people with learning disabilities across community settings.

Key responsibilities include; Providing practical and emotional support to people with learning disabilities and their families/carers; Assisting individuals to access healthcare services and promoting health improvement; Contributing to behavioural support interventions and low-level anxiety management strategies; Monitoring and recording progress, reporting concerns and changes in presentation to registered staff; Participating in health promotion activities, wellbeing initiatives and community-based programmes; Working collaboratively with health, social care and third-sector partners.

For an informal discussion about this post, please contact Jenn Taylor, Service Manager, [e-mail]

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

APPLICATION PROCESS

APPLICATION PROCESS - https://www.careers.nhs.scot/how-to-apply/application-process/

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.

• Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet.
• Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your application—but your responses must be written by you.
  Be authentic: Your application should genuinely reflect your own skills, experience, and motivations.
  Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you.
  Why this matters: Applications that appear to rely on AI‑generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements.
  Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
• CVs - DO NOT upload a CV as this will not be used for shortlisting purposes.
• Assessment Form - Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
• Once you have submitted your application form you will be unable to make any amendments.
• Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
• If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
• Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

DISCLOSURE SCOTLAND

Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

RIGHT TO WORK IN THE UNITED KINGDOM

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.

Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).