24/7 Security Control Room Operator – CCTV & Access Control

University of Leicester; Leicester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous holiday entitlement

Enhanced pay on university closureDays

Pension contributions

Professional development opportunities

Job summary

The University of Leicester is seeking a dedicated Control Room Operator to join our Campus Services team within the Division of Estates and Campus Services. This role involves operating CCTV, access control, and radio communications, coordinating responses to incidents, and supporting on-ground teams across the campus.

This full-time, permanent position operates on a 24/7 rotating shift pattern and includes both control room and patrol duties.

Qualifications

• Full manual UK driving licence is required.
• Willingness to obtain an SIA CCTV Operator Licence.
• Experience operating security equipment and handling incidents.
• Ability to assess situations calmly and communicate with a wide range of people.

Responsibilities

• Operate CCTV, access control, and radio communications as part of the control room team.
• Log incidents and coordinate responses with on-site teams.
• Deploy resources and monitor security operations across the campus.
• Maintain security logs and support 24/7 operations and patrols.

Skills

Customer service

Calm under pressure

Communication

Teamwork

Problem solving

Tools

CCTV systems

Access control

Radio communications

Job description

The University of Leicester is seeking a dedicated Control Room Operator to join our Campus Services team within the Division of Estates and Campus Services. This role involves operating CCTV, access control, and radio communications, coordinating responses to incidents, and supporting on-ground teams across the campus.

This full-time, permanent position operates on a 24/7 rotating shift pattern and includes both control room and patrol duties.