24/7 Security Control Room Operator – CCTV & Access

Thames Valley Police; Newbury; On-site; GBP 25,000 - 40,000; Full time

Job summary

Thames Valley Police in Newbury is seeking a dedicated security professional to join our 24/7 Security Control Room. You will monitor CCTV, access control, intruder and fire alarm systems, and coordinate responses across a multi-site environment.

The role requires resilience, clear communication and the ability to remain calm under pressure. Applicants should expect 24/7 shift patterns, potential secondment arrangements, and vetting to DV level.

Qualifications

• Experience in security, customer service or operational environments.
• Ability to work in a 24/7 control room and respond calmly under pressure.
• Strong communication and situational awareness.

Responsibilities

• Monitor CCTV, access control, intruder alarms, and fire alarm systems.
• Assess incidents, coordinate emergency responses and maintain audit records.
• Support the safe operation of facilities and act as central point of coordination for security and safety incidents.
• Rotate across 24/7 shift pattern with flexible hours as required.

Skills

Security operations

CCTV monitoring

Job description

Thames Valley Police in Newbury is seeking a dedicated security professional to join our 24/7 Security Control Room. You will monitor CCTV, access control, intruder and fire alarm systems, and coordinate responses across a multi-site environment.

The role requires resilience, clear communication and the ability to remain calm under pressure. Applicants should expect 24/7 shift patterns, potential secondment arrangements, and vetting to DV level.