1st Line IT Support Engineer

Infoempregos; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an entry-level employee to join their Service Desk team. This role is perfect for those eager to learn and develop their skills in a supportive environment. As the main point of contact, you will ensure high standards of customer service while assisting with various administrative tasks. This opportunity offers a chance to grow within the company and gain valuable experience. If you have good communication skills and a willingness to learn, this position could be your stepping stone into a rewarding career.

Benefits

Transportation Allowance

Meal Allowance

Assistance Medical

Training and Development Opportunities

Qualifications

• Entry-level position with no prior experience required.
• Willingness to learn and grow is essential.

Responsibilities

• Assist with office administrative activities.
• Answer and direct phone calls.
• Organize and file documents.

Skills

Communication Skills

Interpersonal Skills

Organization

Attention to Detail

Basic Computer Skills

Job description

Job Description:

Act as the main point of contract for the Service Desk ensuring high standards of customer service are provided. Ensure users are informed of progress.

We are looking for an entry-level employee, with no previous experience required. If you are interested in learning and developing, this position is ideal for you.

• Requirements:
  • Good communication and interpersonal skills.
  • Organization and attention to detail.
  • Willingness to learn and grow.
  • Basic computer skills are desirable.
• Responsibilities:
  • Assist with office administrative activities.
  • Answer and direct phone calls.
  • Organize and file documents.
  • Provide support on projects and general tasks.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Assistance medical.
  • Training and development opportunities.