12934 - Senior Delivery Manager

Ministry of Justice; United Kingdom; Hybrid; GBP 58,000 - 66,000; Full time

Job summary

A government agency in the UK is looking for a Senior Delivery Manager to lead the delivery of complex digital services within the Justice Digital team. The role offers a hybrid working model, allowing flexible and remote work. Candidates must have proven experience in a Delivery Manager position, showcasing strong communication skills and the ability to coach teams effectively. This position includes responsibilities such as mentoring delivery managers and promoting agile practices, with a focus on continuous improvement.

Benefits

Flexible working options

£1k learning budget

Generous civil service pension

25 days leave plus bank holidays

Wellbeing support

Bike loans and parking

Volunteer leave

Qualifications

• Experience in managing complex, high-risk products and services.
• Ability to engage senior stakeholders effectively.
• Experience leading multidisciplinary teams.

Responsibilities

• Accountability for effective delivery of complex products and services.
• Coaching and mentoring other delivery managers.
• Building and maintaining motivated teams.

Skills

Proven experience in a Delivery Manager role

Deep knowledge of Agile and Lean tools

Strong communication skills

Ability to coach and mentor

Situational awareness

Job description

Senior Delivery Manager

Location: National*

Closing Date: 31st December

Interviews: 12th January

Grade: G7 (MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: National: National- £58,511 - £65,329 London: £63,343 - £70,725 (which may include an allowance up to £332)

Working pattern: Full-time, part-time, flexible working

Contract Type: Permanent

Number of Roles: 2

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Senior Delivery Manager here at Justice Digital, to be part of our warm and collaborative End User Compute Services (EUCS) team.

This role aligns against Senior Delivery Manager from the Government Digital and Data Framework

The EUCS team is part of Technology Services in Justice Digital, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options. They design, deliver and support the core IT infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations.

The Senior Delivery Manager role sits within Technology Services and MoJ Digital delivery profession and is responsible for enabling the effective delivery of complex, high-risk digital services and products.

Senior Delivery Managers provide leadership and support to multiple delivery teams, manage risks and dependencies, and help teams maintain focus and momentum. You will be responsible for building team capability, promoting agile practices, and influencing senior stakeholders to create a culture of continuous improvement.

You’ll also be an active member of Justice Digital’s delivery management community contributing through mentoring, coaching, and sharing expertise.

To help picture your life at MoJ Justice Digital please look at our blog and our Digital and Technology strategy 2025

Key Responsibilities

• As a Senior Delivery Manager, you’ll be accountable for effective delivery of complex, high-risk products and services and will have strong communication skills and engage senior stakeholders.
• You’ll have more experience across a range of products and services, throughout the entire lifecycle, and have greater responsibility and accountability as the main point of escalation.
• You’ll coach and mentor other delivery managers at different levels.
• You’ll be experienced in leading multidisciplinary teams, supporting and continuously improving products of significant scale and complexity.
• You’ll be responsible for building, maintaining and motivating teams; protect the team and make sure the team collaborates to focus on what is most important.
• You’ll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.
• You’ll promote agile and lean practices and help teams adopt the most appropriate tools and techniques.
• You’ll communicate effectively with stakeholders across technical and non-technical boundaries.
• You’ll influence decisions and lead change that improves delivery outcomes.
• You’ll advocate for professional development and contribute to the wider delivery community.
• You’ll actively contribute to the wider delivery management community in Technology Services and Justice Digital, sharing knowledge, offering and receiving coaching, and building strong peer connections through informal support networks.

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st, 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the King’s birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers
• 5 days volunteering paid leave.
• Some offices may have a subsidised onsite Gym.

Person Specification

Essential

• Proven experience in a Delivery Manager role.
• You can help teams maintain a focus on delivery whilst also solving issues and unblocking problems to achieve the best outcomes.

Agile and Lean practices

• You have deep knowledge of, and lead on, a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team, represent and be an advocate for these tools and techniques, be innovative and ensure you keep up to date with the latest trends.
• You have situational awareness of what each in the team and outside is working on and ability to ensure that working practices are iterated to achieve effective delivery.