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Customer Experts for an Electronics Leader - French - Remote in Greece
Job summary
A leading company is hiring for a Customer Support role to assist customers with inquiries regarding their devices and ensure a positive experience. The position offers relocation support to Greece, full training, and opportunities for professional growth. The successful candidate will need fluency in French and good technical skills.
Benefits
Qualifications
- Fluency in French is essential.
- Need to be technically adept with basic troubleshooting.
- Excellent writing skills crucial for customer communication.
Responsibilities
- Respond to customer inquiries via email, chat & phone.
- Guide customers on device use and arrange repairs.
- Foster professional relationships to aid customer retention.
Skills
- Responding to customers inquiries via e-mail chat & phone
- Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
- Work effectively as part of a team developing effective and supportive relationships with colleagues and management
- Be positive & proactive and have a desire for applying continuous improvement processes
- Provide and maintain a strong professional relationship with all customers and always show empathy
- Strive towards customers retention and loyalty fully supporting the customers to achieve a successful outcome to their inquiry
Job requirements :
- Fluency in French
- Excellent writing skills
- Good command of English
- Technically adept (know your way around Windows shortcuts basic troubleshooting)
- Capability of multitasking
What we offer :
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process ( all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Key Skills
Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration
Employment Type : Full Time
Experience : years
Vacancy : 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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