Jobs in Dijon, United States

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Client: Forward Global

Location: Limoges, France (or remote)

Job Category: Other

EU work permit required: Yes

4338435032210210816327669

1

16.05.2025

Key Responsibilities:

• Serve as the primary contact for clients, analyzing needs and providing tailored solutions with support from internal teams.
• Implement actions to strengthen support and enhance service value for clients.
• Develop and monitor customized reports, ensuring clients have access to necessary resources.
• Manage ad hoc client requests with prompt, tailored responses.
• Oversee client projects to ensure alignment with expectations.
• Organize regular meetings, especially with clients lacking recent contact, to maintain relationships.
• Create access and demonstrate our platform, tailoring presentations to user needs.
• Anticipate client needs and identify potential risks or disputes in advance.

Requirements:

• Significant experience in a similar role within service or tech sectors; agility, resourcefulness, and independence are valued.
• Excellent interpersonal skills.
• Quick learner capable of working effectively in a dynamic, scale-up environment.
• Proficiency in office tools (Excel, PowerPoint, Google Sheets/Slides).
• Fluency in English and French is mandatory.

Location: Full remote or based in 8th arrondissement of Paris

Contract: Permanent

Forward Global is committed to diversity and welcomes applications from all qualified candidates.

• 11 days off plus 25 paid holidays
• Daily lunch vouchers (€11/day)
• Mutual insurance and provident scheme, partial coverage for spouse
• One telework day per week
• Weekly sports sessions with a certified coach
• Modern facilities (shower, parking, large terrace)
• Entrepreneurial, multicultural team environment
• PERECO (Retirement Savings Plan)
• Support for parenthood (nursery support)

Forward Global specializes in risk and reputation management, with a focus on fighting illicit markets and piracy, protecting clients' content worldwide, including rights holders in entertainment sectors.