Technical Sales Manager

UPM Raflatac; Nancy; Remote; EUR 65,000 - 90,000; Full time

Job summary

UPM Raflatac is seeking a Technical Sales Manager in Nancy or remote, France, to drive growth by applying expertise in pressure-sensitive label materials and converting processes. You will engage customers, coordinate internal teams, and manage projects from feasibility to implementation.

Ideal candidates will be fluent in English and French, possess strong technical selling skills, and be able to travel as needed to support strategic accounts across France.

Qualifications

• Experience with pressure-sensitive label materials and related processes.
• Commercial mindset connecting technical solutions to customer value.
• Experience in customer-facing technical work or consultative selling.
• Ability to manage projects and coordinate stakeholders.
• Fluent in English and French.

Responsibilities

• Drive sales development through technical expertise and customer engagement.
• Act as customer-facing technical contact coordinating inquiries.
• Identify and progress technically demanding opportunities from need to implementation.
• Provide expert consultation on label materials and related technologies.
• Lead customer technical projects end-to-end with planning and documentation.
• Support product homologation and trials with defined criteria.
• Build long-term customer relationships and translate intel into portfolio input.

Skills

Pressure-sensitive label materials

Label converting

Printing

Customer-facing sales

Project management

Cross-functional collaboration

English & French

Job description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!

Learn more about us as a workplace upm.com/careers

We are now looking for a Technical Sales Manager to join our team. This position is located in Nancy or remote, France.

Greetings from your future manager:

“Technical Sales is a new customer-facing growth capability within our Technical Sales & Support organization. We are looking for professionals who can turn technical expertise into customer value, stronger relationships and new business. If you enjoy working directly with customers, coordinating complex technical projects and connecting commercial priorities with practical solutions, this role offers an exciting opportunity to make a visible impact.” – Marzena Sidelnik, Senior Manager, Technical Sales & Support

What you will do

• Drive sales development through technical expertise, customer engagement and solution-oriented collaboration, in alignment with strategic account plans
• Act as a customer-facing contact point for technical matters coordinating inquiries, qualifications and complex technical related support with the relevant internal functions
• Identify, shape and progress technically demanding business opportunities from initial customer need through feasibility assessment, testing, validation and commercial implementation
• Provide expert consultation on pressure-sensitive label materials, converting, printing and label application technologies
• Lead customer technical projects end-to-end, including project planning, stakeholder coordination, follow-up, risk management and clear documentation of outcomes
• Support product homologation, customer trials and new product implementation, ensuring that technical requirements and success criteria are clearly defined
• Build trusted, long-term customer relationships and strengthen confidence in UPM Adhesive Materials solutions, services and technical capabilities
• Gather customer, application, market and competitor intelligence and translate it into actionable input for portfolio development and internal capability building

Who you are

• You have strong expertise in pressure-sensitive label materials and practical experience in label converting, printing and labeling application technologies
• You understand label products, technical specifications, material performance and customer process requirements
• You are commercially minded and able to connect technical solutions with customer value, account priorities and profitable growth
• You have experience in customer-facing technical work, consultative selling, application development, technical service or a comparable role
• You can manage projects independently, coordinate cross-functional stakeholders and move complex topics toward clear decisions and results
• You build credible customer relationships and communicate clearly at different organizational levels, internally and externally
• You combine structured analytical thinking with a practical, action-oriented approach to problem solving
• You demonstrate self-leadership, sound prioritization, curiosity and the ability to work effectively in a changing, international environment
• You are willing and able to travel frequently within assigned market or region
• You are fluent in English and French

This is what we offer to you

• A meaningful job: We have an inspiring purpose "We renew the everyday for a future beyond fossils". Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Additional information

The position holder will report to Senior Manager, Technical Support EMEIA.