French CSR: Remote Summer in Portugal with Accommodation

Cross Border Talents; Paris; À distance; EUR 15 000 - 18 000; Plein temps

Avantages offerts par ce poste

Free accommodation

Remote-first culture

Work from Portugal

Résumé du poste

Cross Border Talents seeks a French Customer Service Representative to support Facebook users remotely during the Portuguese summer. Fluency in French and English, plus empathy and proactive communication, are essential.

This remote role offers accommodation support with a base salary of 1050 EUR gross per month (14 payments) or 1250 EUR gross per month without accommodation. Remote-first culture enables work from Portugal.

Qualifications

• Fluency in French and English with excellent communication skills.
• Empathy and a passion for community well-being.
• Analytical mindset with a keen eye for trends and solutions.
• Familiarity with Facebook (training provided).
• Remote-first culture with freedom to work from Portugal.

Responsabilités

• Provide empathetic, accurate, and timely support to Facebook users.
• Monitor and resolve abuse reports, help users with account issues, and improve platform experience.
• Stay up to date on community standards and advocate for users best interests.
• Spot trends, elevate complex issues, and contribute to global support improvements.

Connaissances

French fluency

English fluency

Empathy

Analytical thinking

Description du poste

Cross Border Talents seeks a French Customer Service Representative to support Facebook users remotely during the Portuguese summer. Fluency in French and English, plus empathy and proactive communication, are essential.

This remote role offers accommodation support with a base salary of 1050 EUR gross per month (14 payments) or 1250 EUR gross per month without accommodation. Remote-first culture enables work from Portugal.