Strategic Energy Field Services Contract Manager

Wärtsilä Corporation; Marseille; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Wärtsilä Energy seeks a Contract Manager Field Services to lead coordination of field operations and manage service contracts from Marseille. You will balance operational excellence with customer satisfaction and commercial results, while supporting improvements and growth with field teams and partners.

The role is based in Marseille, requiring strong English communication and a focus on safe, compliant, and efficient contract delivery.

Qualifications

• Technical education or relevant experience in industrial, marine, or energy services.
• Experience in field service coordination, service project management, or contract management.
• Strong understanding of technical service and maintenance environments.
• Customer-focused mindset with strong commercial awareness.
• Excellent stakeholder management and communication skills.
• Ability to analyze performance data and drive continuous improvement.
• Fluent English communication skills, both written and spoken.

Responsabilités

• Coordinate and schedule field service operations in line with customer requirements and service standards.
• Act as the main point of contact between field service teams, customers, and internal and external stakeholders.
• Ensure compliance with safety requirements, operational procedures, and contractual obligations.
• Support field personnel in resolving technical and operational issues.
• Manage service contracts and execute contract delivery management activities.
• Monitor contract performance, including service quality, delivery timeliness, profitability, and customer satisfaction.
• Support contract negotiations, revisions, and continuous improvement initiatives.
• Identify additional sales opportunities and contribute to business growth.
• Maintain up-to-date expertise in contract management practices and industry standards.
• Drive improvements in field service and contract management processes.

Connaissances

Field service coordination

Contract management

Stakeholder management

Customer focus

Analytics

English proficiency

Formation

Technical education or relevant experience in industrial, marine, or energy services

Description du poste

Wärtsilä Energy seeks a Contract Manager Field Services to lead coordination of field operations and manage service contracts from Marseille. You will balance operational excellence with customer satisfaction and commercial results, while supporting improvements and growth with field teams and partners.

The role is based in Marseille, requiring strong English communication and a focus on safe, compliant, and efficient contract delivery.