Strategic CSM — Remote Europe Growth

SLAMcore; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive salary plus stock options

Paid parental leave

25 days of annual leave

Private Medical Insurance

Work from home setup

Cycle to work scheme (London)

Résumé du poste

SLAMcore is looking for a Strategic Customer Success Manager who will focus on French accounts in Europe. This role requires building strong relationships with clients, enhancing their experience with Synthesia's innovative AI video platform.

The ideal candidate will have customer-facing experience, fluent in both French and English. With an opportunity to work remotely, the position offers a competitive salary, stock options, and a variety of benefits.

Qualifications

• Experience in managing risk and identifying growth opportunities.
• Track record in successfully onboarding new clients.
• Ability to engage in business-level and technical conversations.

Responsabilités

• Build relationships with clients and turn them into happy users.
• Help educate clients on creating video content.
• Coordinate and lead regular client check-ins.

Connaissances

Customer-facing experience in Customer Success Management

Fluent in French

Fluent in English

Experience in managing a Book of Business

Light video editing

Description du poste

SLAMcore is looking for a Strategic Customer Success Manager who will focus on French accounts in Europe. This role requires building strong relationships with clients, enhancing their experience with Synthesia's innovative AI video platform.

The ideal candidate will have customer-facing experience, fluent in both French and English. With an opportunity to work remotely, the position offers a competitive salary, stock options, and a variety of benefits.