Strategic Account Manager, Fintech SaaS — MENA (Remote)

Jobgether; France; Sur place; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Remote-first flexibility

Flexible paid time off

Health, dental & vision coverage

4% 401(k) / RRSP matching for eligible

MacBook Pro provided

Home-office setup stipend

Monthly meal stipend

Annual health and wellness stipend

Annual learning stipend

Global distributed team experience

Résumé du poste

Jobgether is seeking a Strategic Account Manager to lead a portfolio of high-value B2B SaaS customers across the MENA region from France. You will own the customer relationship, drive adoption, and coordinate cross-functional teams to deliver measurable outcomes in fraud, payments, and compliance.

You will translate complex technical concepts, monitor KPIs, identify growth opportunities, influence executives, and ensure customer ROI in a fast-moving, globally distributed environment.

Qualifications

• 7+ years in Account Management, Customer Success or similar in B2B SaaS.
• Strong API integration and ability to discuss technical products/workflows.
• Experience in fraud, payments, compliance, fintech, AML/KYC.
• Proven ability to influence executives and stakeholders.
• Excellent analytical, numerical skills and data-driven decision making.
• Strong project management and organizatonal abilities; synthesize inputs.
• Exceptional communication and collaboration skills.
• Proactive, improvement-oriented mindset with strong ownership.

Responsabilités

• Manage a portfolio of strategic customers and maximize ROI.
• Understand product/tech direction; explain complex concepts clearly to stakeholders.
• Translate challenges into practical solutions across internal/external teams.
• Advise customers on fraud, payments, compliance, and risk-management best practices.
• Define, monitor, and communicate customer KPIs using data and insights.
• Support customer expansion plans and deeper product adoption.
• Collaborate with risk analytics to identify new fraud typologies and recommendations.
• Coordinate stakeholders to keep projects aligned with priorities.

Connaissances

Account Management

Customer Success

Risk Management

Solutions Architecture

B2B SaaS

API Integrations

Fraud & Compliance

Payments

AML/KYC

Analytical Skills

Project Management

Communication & Presentation

Description du poste

Jobgether is seeking a Strategic Account Manager to lead a portfolio of high-value B2B SaaS customers across the MENA region from France. You will own the customer relationship, drive adoption, and coordinate cross-functional teams to deliver measurable outcomes in fraud, payments, and compliance.

You will translate complex technical concepts, monitor KPIs, identify growth opportunities, influence executives, and ensure customer ROI in a fast-moving, globally distributed environment.