Store Manager Chamonix F/M

Moncler; Chamonix-Mont-Blanc; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Moncler in Chamonix is seeking a Store Manager to lead its boutique and drive exceptional sales and clienteling. You will guide the team, ensure outstanding customer service, and uphold luxury standards in every interaction.

The role requires 3–5 years in fashion retail management, fluency in English and French, and strong visual merchandising skills to maximize performance and client satisfaction.

Qualifications

• At least 3–5 years in managerial roles within fashion luxury and retail.
• Degree with specialization in Retail/Hospitality Management would be a plus.
• Fluency in English and French; additional languages a plus.
• Deep knowledge of MS Office and clienteling, payments and warehouse systems.

Responsabilités

• Lead the boutique team to achieve sales targets and KPIs.
• Create genuine client relationships through listening and personalized service.
• Maintain visual merchandising and store standards daily.
• Promote collections and product features to drive turnover.
• Coach and develop staff with a feedback-focused approach.
• Identify priorities, set clear tasks, and define roles for the team.
• Foster a diverse, respectful, and engaging work environment.

Connaissances

Clienteling

Team leadership

Sales generation

Analytical mindset

Attention to detail

Product sensitivity

Luxury fashion knowledge

Formation

Retail/Hospitality Management degree (plus)

Outils

MS Office

Clienteling systems

Payments systems

Warehouse management systems

Description du poste

Overview

Moncler is looking for a Store Manager to lead its boutique in Chamonix.

Overview

Moncler is looking for a Store Manager to lead its boutique in Chamonix. The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

Your Impact

• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand's history and values,promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitently improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;

Qualifications

• around 3/5 Years previous experience in managerial roles in structured Fashion Luxury and Retail Companies;
• Degree with specialization in Retail/Hospitality Management would be a plus;
• Willingness to evolve in the organization;
• Strong sensitivity to luxury fashion, products, and industry trends.
• Proven excellent client service/Clienteling skills;
• Excellent styling skills with the ability to create inspiring and commercially relevant product assortments
• Fluency & sophistication in English and French, while another language is a plus;
• Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.

We Would Appreciate a Person That Is

• Proven track record of successful sales generation, building clientele and managing team development;
• Analytic mindset and strong attention to detail;
• Product sensitivity.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.