Senior Solutions Engineer — Enterprise IT & DEX Expert

TeamViewer; Paris; Hybride; EUR 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Onsite onboarding at HQ

Competitive compensation

Private pension plan top-ups

Public transport friendly offices

e-bike lease (Germany only)

Gym benefits

Corporate Benefits platform discounts

Team events

Open door policy

Hybrid and flexible work time

Work From Abroad Program

Diversity initiatives

Résumé du poste

TeamViewer, a leading Digital Workplace platform, seeks a Paris-based Solutions Engineer. You will become the subject matter expert on IT/DEX product portfolio and deliver tailored demos, workshops, and webinars to highlight technical and business value for diverse audiences.

You will lead discovery, design customized solutions, develop SOWs, and work with sales, product, and CS teams to ensure customer success. A strong bilingual capability and travel readiness are expected.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• Fluent French and English language skills.
• 2+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
• Deep understanding of enterprise IT environments including endpoint management and remote connectivity.
• Experience with SaaS applications such as RMM, ITSM, Asset Management, Observability tools.
• Hands-on APIs, scripting, virtualization, cloud computing and security protocols.
• Proven ability to engage with C-level stakeholders and translate complex tech into business value.
• Strong presentation, communication, and documentation skills.
• Willingness to travel up to 30%.

Responsabilités

• Become a subject matter expert on TeamViewer's IT and DEX product portfolio.
• Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.
• Articulate the technical and business value to technical and non-technical audiences.
• Conduct detailed discovery sessions to understand customer challenges and objectives.
• Design and propose customized solutions and develop SOWs and technical documentation.
• Lead POV/POC and pilot engagements to validate solution effectiveness.
• Provide hands-on technical guidance throughout the validation process.
• Partner with sales teams, respond to RFx, and collaborate with Product/Engineering/CS to ensure success.
• Stay current on industry trends and feed back into product roadmaps.

Connaissances

French & English

Solutions engineering

Pre-sales

C-level engagement

Presentation skills

SaaS experience

APIs & scripting

Virtualization

Cloud computing

Security protocols

Stakeholder management

Formation

Bachelor’s degree in Computer Science, Information Systems, or related field

Description du poste

TeamViewer, a leading Digital Workplace platform, seeks a Paris-based Solutions Engineer. You will become the subject matter expert on IT/DEX product portfolio and deliver tailored demos, workshops, and webinars to highlight technical and business value for diverse audiences.

You will lead discovery, design customized solutions, develop SOWs, and work with sales, product, and CS teams to ensure customer success. A strong bilingual capability and travel readiness are expected.