Senior Solutions Engineer

TeamViewer; Paris; Hybride; EUR 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Onsite onboarding at HQ

Competitive compensation

Private pension plan top-ups

Public transport friendly offices

e-bike lease (Germany only)

Gym benefits

Corporate Benefits platform discounts

Team events

Open door policy

Hybrid and flexible work time

Work From Abroad Program

Diversity initiatives

Résumé du poste

TeamViewer, a leading Digital Workplace platform, seeks a Paris-based Solutions Engineer. You will become the subject matter expert on IT/DEX product portfolio and deliver tailored demos, workshops, and webinars to highlight technical and business value for diverse audiences.

You will lead discovery, design customized solutions, develop SOWs, and work with sales, product, and CS teams to ensure customer success. A strong bilingual capability and travel readiness are expected.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• Fluent French and English language skills.
• 2+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
• Deep understanding of enterprise IT environments including endpoint management and remote connectivity.
• Experience with SaaS applications such as RMM, ITSM, Asset Management, Observability tools.
• Hands-on APIs, scripting, virtualization, cloud computing and security protocols.
• Proven ability to engage with C-level stakeholders and translate complex tech into business value.
• Strong presentation, communication, and documentation skills.
• Willingness to travel up to 30%.

Responsabilités

• Become a subject matter expert on TeamViewer's IT and DEX product portfolio.
• Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.
• Articulate the technical and business value to technical and non-technical audiences.
• Conduct detailed discovery sessions to understand customer challenges and objectives.
• Design and propose customized solutions and develop SOWs and technical documentation.
• Lead POV/POC and pilot engagements to validate solution effectiveness.
• Provide hands-on technical guidance throughout the validation process.
• Partner with sales teams, respond to RFx, and collaborate with Product/Engineering/CS to ensure success.
• Stay current on industry trends and feed back into product roadmaps.

Connaissances

French & English

Solutions engineering

Pre-sales

C-level engagement

Presentation skills

SaaS experience

APIs & scripting

Virtualization

Cloud computing

Security protocols

Stakeholder management

Formation

Bachelor’s degree in Computer Science, Information Systems, or related field

Description du poste

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Become a subject matter expert on TeamViewer's IT and DEX product portfolio.
• Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.
• Articulate the technical and business value of our solutions to both technical and non-technical audiences.

Technical Expertise & Demonstrations

• Conduct detailed discovery sessions to understand customer challenges and objectives.
• Design and propose customized solutions that align with customer needs and leverage TeamViewer's capabilities.
• Develop solution proposals, statements of work (SOWs), and technical documentation.

Discovery & Solution Design

• Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.
• Provide hands-on technical guidance and support throughout the validation process.
• Analyze results and deliver actionable recommendations.

Sales Enablement & Collaboration

• Partner with sales teams throughout the sales cycle, providing technical expertise and support.
• Respond to RFx documents with accurate and compelling technical responses.
• Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement.

Thought Leadership & Market Awareness

• Stay current on industry trends, competitive offerings, and emerging technologies.
• Provide feedback to internal teams to influence product roadmap and innovation.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• Fluent French & English language skills.
• 2+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
• Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms.
• Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools.
• Hands-on experience with APIs, scripting, virtualization, cloud computing, and security protocols.
• Proven ability to engage with C-level stakeholders and translate complex technical concepts into business value.
• Strong presentation, communication, and documentation skills.
• Willingness to travel up to 30% of the time.
• Exceptional interpersonal skills - you excel at building trust and rapport with stakeholders at all levels, from IT professionals to C-level executives. You’re confident presenting complex solutions in a clear, compelling way.
• Collaborative mindset with independent drive - you thrive both as a self-starter and as a team player. You know how to work effectively with sales professionals and cross-functional teams to achieve shared goals.
• Professional presence and attention to detail - you bring a polished, reliable approach to every customer interaction, ensuring high-quality outcomes and experiences.

What We Offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike (Germany only)
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.