Hybrid Senior Solutions Engineer – Pre-Sales & Value

TeamViewer; Paris; Hybride; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Onsite onboarding

Compensation benefits

Pension premiums

Public transport offices

E-bike lease

Gym terms

Corporate benefits

Team events

Open door policy

Hybrid work time

Work Abroad program

Diversity values

Résumé du poste

TeamViewer is seeking a skilled Pre-Sales Engineer to join our France/Germany team. You will become SME on IT and DEX portfolios and deliver tailored product demonstrations to both technical and non-technical audiences.

Responsibilities include discovery sessions, designing customized solutions, drafting proposals and SOWs, and leading POV/POC engagements with customer environments. Collaborate with Sales, Product, Engineering and Customer Success; travel up to 30%.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Fluent French & English language skills.
• 2+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
• Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms.
• Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools.
• Hands-on experience with APIs, scripting, virtualization, cloud computing, and security protocols.
• Proven ability to engage with C-level stakeholders and translate complex technical concepts into business value.
• Strong presentation, communication, and documentation skills.
• Willingness to travel up to 30%.

Responsabilités

• Become a subject matter expert on TeamViewer’s IT and DEX product portfolio.
• Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.
• Articulate the technical and business value of our solutions to both technical and non-technical audiences.
• Conduct detailed discovery sessions to understand customer challenges and objectives.
• Design and propose customized solutions that align with customer needs and leverage TeamViewer’s capabilities.
• Develop solution proposals, statements of work (SOWs), and technical documentation.
• Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.
• Provide hands-on technical guidance and support throughout the validation process.
• Analyze results and deliver actionable recommendations.
• Partner with sales teams throughout the sales cycle, providing technical expertise and support.
• Respond to RFx documents with accurate and compelling technical responses.
• Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement.
• Stay current on industry trends, and provide feedback to influence product roadmap.

Connaissances

Fluent French & English

Presentation & communication

Stakeholder management

Travel up to 30%

APIs

Scripting

Virtualization

Cloud computing

Security protocols

Formation

Bachelor’s degree in CS/IS or related field

Outils

RMM

ITSM

Asset Management

Observability tools

Description du poste

TeamViewer is seeking a skilled Pre-Sales Engineer to join our France/Germany team. You will become SME on IT and DEX portfolios and deliver tailored product demonstrations to both technical and non-technical audiences.

Responsibilities include discovery sessions, designing customized solutions, drafting proposals and SOWs, and leading POV/POC engagements with customer environments. Collaborate with Sales, Product, Engineering and Customer Success; travel up to 30%.