Senior IT Support & Infrastructure Engineer — Windows, AD, DNS

HCLTech; Marcq-en-Barœul; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

HCLTech is seeking a Senior IT User Support & Infrastructure Engineer based in Marcq-en-Baroeul (59) near Lille. The role involves supporting infrastructure and IT production, including user support, equipment management, and troubleshooting.

The ideal candidate has 5+ years of experience in a similar setting, strong skills in MS Windows and server administration, and fluency in both French and English to communicate effectively with team members and clients.

Qualifications

• 5+ years of experience in a similar role, with expertise in infrastructure support and IT production.
• Good experience in equipment management and stock tracking.
• Ability to work in a support and maintenance environment.

Responsabilités

• Provide user support for workstations, telephony, smartphones, and VPN access.
• Record and process requests using ticketing tools.
• Prepare and configure equipment and manage equipment movements.

Connaissances

Infrastructure Support

User Support

Troubleshooting

Equipment Management

User Account Administration

Fluency in French

Fluency in English

Outils

MS Windows

Office Suite

MS Windows Server

Active Directory

Description du poste

HCLTech is seeking a Senior IT User Support & Infrastructure Engineer based in Marcq-en-Baroeul (59) near Lille. The role involves supporting infrastructure and IT production, including user support, equipment management, and troubleshooting.

The ideal candidate has 5+ years of experience in a similar setting, strong skills in MS Windows and server administration, and fluency in both French and English to communicate effectively with team members and clients.