Sales Development Representative - UK Market

m-work; Paris; On-site; EUR 45,000 - 70,000; Full time

Job summary

You will be the first m-work voice in the UK, reporting directly to Joséphine (CEO), opening and building our UK pipeline from scratch. In practice you will identify target accounts, run multichannel outbound (calls, email, LinkedIn) towards Heads of Customer Service, Book qualified meetings and feed back market insight to shape our playbook.

Native or bilingual English (C2); French is a strong plus. Ideally a first B2B outbound SaaS experience with measurable results, familiarity with UK

Responsibilities

• You will identify and qualify target accounts: contact centres, customer service teams, BPOs and multi-site networks with 20+ agents.

Job description

You will be the first m-work voice in the UK. Reporting directly to Joséphine (CEO), you will open and build our UK pipeline from scratch, and help shape how we go to market there. In practice, you will:

• Identify and qualify target accounts: contact centres, customer service teams, BPOs and multi-site networks with 20+ agents

• Run multichannel outbound (calls, email, LinkedIn) towards Heads of Customer Service, Contact Centre Directors, WFM and Operations leaders

• Understand prospects’ planning challenges (forecasting accuracy, schedule adherence, service levels, overstaffing costs) and tailor the pitch accordingly

• Book qualified meetings and hand them over to the sales team

• Feed back market insight: competition (Verint, NICE, Calabrio, Assembled…), objections, pricing expectations, messaging that lands

• Help build our UK playbook: target lists, sequences, references, events

Native or bilingual English (C2); French is a strong plusIdeally, a first B2B outbound experience, ideally in SaaS, with measurable results (meetings booked, qualification rate, pipeline generated)Familiarity with UK business culture and buying habits; exposure to contact centre, CX or WFM topics is a strong plusComfortable with sales tooling: CRM (HubSpot), sequencers, LinkedIn Sales Navigator, AI-assisted prospectingA builder’s mindset: autonomous, structured, able to test, learn and iterate in a market where everything is still to be builtResilience and curiosity: you enjoy cold calling senior people and getting to grips with a complex operational topic