Revenue Operations Manager (F/H/X)

Infopro Digital; Gentilly; On-site; EUR 70,000 - 110,000; Full time

Job summary

Infopro Digital, a B2B group specialising in information and technology, seeks a Revenue Operations Manager on a permanent contract in Île-de-France. You will align processes, systems, data and performance, partnering with Sales, Marketing, Customer Success and Finance to improve forecasting accuracy, pipeline visibility and commercial productivity.

You will design sales processes, MEDDIC/BANT qualification, territory planning and incentive design, while owning CRM platforms

Qualifications

• Bachelor’s degree in business, Finance, Economics, Data Analytics, Engineering, or related field.
• 5+ years of experience in Revenue Operations.
• Strong experience with CRM platforms such as Salesforce or HubSpot.
• Proven expertise in sales forecasting, pipeline management, reporting, and performance analytics.
• Advanced analytical skills with Excel and Business Intelligence tools.

Responsibilities

• Partner with Sales Leadership on quota setting, territory planning, capacity modelling and incentives.
• Lead quarterly and annual forecasting with accuracy and transparency.
• Design and improve sales processes, opportunity stages, and Deal Desk governance.
• Build executive dashboards covering pipeline health, forecast accuracy, and KPIs.
• Own CRM governance, data hygiene, integrations, and user adoption.
• Collaborate across Sales, Marketing, Customer Success, Finance and HR to drive growth.

Skills

Quota setting

Territory planning

Forecasting

MEDDIC / BANT

CRM platforms

Salesforce / HubSpot

Data analytics

Excel

BI tools

SaaS

Education

Bachelor's degree in business/finance/economics/data analytics/engineering

Tools

Salesforce

HubSpot

Job description

Infopro Digital, a B2B group specialising in information and technology, is currently seeking a Revenue Operations Manager (M/F/X) on a permanent contract to strengthen the team at its Red-on-line division.

The Revenue Operations Manager plays a critical role in driving scalable revenue growth by aligning processes, systems, data, and performance management across the commercial organization. Reporting to General Manager, this role serves as the operational and analytical backbone of the Go-to-Market organization, partnering closely with Sales, Marketing, Customer Success and Finance teams to improve productivity, forecasting accuracy, pipeline visibility, and overall commercial performance.

Key Accountabilities

Revenue Planning & Forecasting

• Partner with Sales Leadership on quota setting, territory planning, capacity modelling, and incentive compensation design.
• Lead the quarterly and annual forecasting processes, ensuring accuracy, consistency, and transparency across the business.
• Proactively identify risks, gaps, and opportunities within the pipeline and revenue forecasts.
• Support executive decision-making through scenario modelling and performance analysis (Pricing & Churn analysis).

Sales & Commercial Operations

• Design, standardise, and continuously improve sales processes and operating models.
• Define and maintain opportunity stages, qualification methodologies (MEDDIC, BANT), approval workflows, and Deal Desk governance.
• Manage lead routing, territory assignments, account segmentation, and account scoring models to maximise commercial efficiency.
• Collaborate with sales managers to enhance pipeline management and opportunity execution.

Business Intelligence & Performance Management

• Build and maintain executive dashboards and reporting frameworks covering: pipeline health, forecast accuracy, funnel conversion rates, win/loss performance, Sales productivity and customer lifecycle metrics
• Deliver actionable insights to Sales, Marketing, and Customer Success leaders.
• Serve as the analytical lead for Quarterly Business Reviews (QBRs), executive performance reviews, and Board reporting.
• Develop KPI frameworks to measure commercial performance and identify growth opportunities.

CRM & Revenue Technology Management

• Own the end-to-end administration and optimisation of CRM platforms (Salesforce, HubSpot, or equivalent).
• Ensure CRM data integrity through governance, data hygiene standards, field architecture, and process controls.
• Design and maintain workflow automations, integrations, and reporting structures.
• Drive user adoption and ongoing process improvement initiatives.

Go-to-Market Systems

• Evaluate, implement, and optimise the revenue technology stack.
• Partner with IT and business stakeholders to ensure system scalability and seamless integrations.
• Identify automation opportunities that increase operational efficiency and improve user experience.

Cross-Functional Collaboration

• Act as a strategic business partner across Sales, Marketing, Customer Success, Finance, and HR.
• Identify friction points and operational bottlenecks across the customer acquisition and retention journey.
• Lead process improvement initiatives that enhance productivity, visibility, and commercial effectiveness.
• Establish scalable processes that support organisational growth and operational excellence.

Requirements

• Bachelor's degree in business, Finance, Economics, Data Analytics, Engineering, or a related field.
• 5+ years of experience in Revenue Operations.
• Strong experience with CRM platforms such as Salesforce or HubSpot.
• Proven expertise in sales forecasting, pipeline management, reporting, and performance analytics.
• Advanced analytical skills with strong proficiency in Excel and Business Intelligence tools.
• Experience in a high-growth B2B environment (SaaS, professional services…).
• Fluent French & English

Our Foundations and Values

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values daily, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has over 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities?