Sales Ops - (F/H)

MyTraffic; Paris; Sur place; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Autonomy in design and build

Immediate impact on transformation

Growth in European expansion

Strategic pivot at the right time

Résumé du poste

A leading location intelligence platform is seeking a Sales Ops professional in Paris. This pivotal role focuses on building the post-sales revenue infrastructure and automating customer management processes to support growth. Ideal candidates will have 2-5 years of Revenue Operations experience and hands-on expertise with HubSpot and other relevant tools. This is a full-time position offering autonomy and immediate impact as part of a major transformation effort.

Qualifications

• 2-5 years of experience in Revenue Operations, ideally in a self-serve environment.
• Experience with billing tools like Stripe or Chargebee.
• Ability to create systems from scratch and thrive in ambiguity.
• Entrepreneurial spirit: you thrive in change, ambiguity, and building in a fast‑moving environment.

Responsabilités

• Build and operate the post-sales revenue infrastructure.
• Design the post-sales data model and create a single source of truth.
• Build automated customer management workflows.
• Develop automated customer management workflows (onboarding, renewal, expansion) and integrate tools.
• Transform Planhat into the central CS operating system with forecasting and health scoring.
• Industrialize renewal and NRR forecasting; build visibility on ARR → invoice metrics.

Connaissances

Revenue Operations experience

Hands-on experience with HubSpot

Builder mindset

Entrepreneurial spirit

Builder mindset

Entrepreneurial spirit

Outils

HubSpot

Planhat

Stripe

Chargebee

Description du poste

Join to apply for the Sales Ops - (F/H) role at MyTraffic.

Started in France in 2016, MyTraffic’s mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations.

We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors.

Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, MyTraffic has become Europe’s leading location intelligence platform.

2026 will be a pivotal moment for MyTraffic. Joining us now means being part of a major transformation, as we launch an AI‑powered product and redefine our go‑to‑market strategy around a strong Product‑Led Growth approach.

Job Description

Build and operate the post‑sales revenue infrastructure: from customer conversion through renewal and upsell, creating a reliable, automated, and scalable engine.

You're joining at a pivotal moment where we need to establish rock‑solid foundations before self‑serve volume explodes.

The challenge: our renewal and upsell processes work mainly manually today (Excel, manual reconciliations in the CRM), but won't scale with self‑serve adoption where every friction becomes an automated churn risk.

• Architecture & Data Model
  • Design the post‑sales data model (ARR movements, renewals, expansion, churn)
  • Create a single source of truth across HubSpot, Planhat, Stripe, and Finance
  • Eliminate dependency on Excel files for renewals and NRR
• Automation & Self‑Serve
  • Build automated customer management workflows (onboarding, renewal, expansion)
  • Implement triggering logic between product and CSM tools
  • Integrate and configure new tools (Stripe, etc.)
• Plan​hat Activation
  • Transform Planhat into the central CS operating system (forecasting, health scoring, playbooks)
  • Eliminate parallel CSM trackers
• Forecasting & Metrics
  • Industrialize renewal and NRR forecasting
  • Build visibility on ARR → Invoice metrics
  • Implement cost‑to‑serve by segment
• Cross‑Functional Collaboration
  • Align CS, Sales, Finance, and Product on data and processes
  • Work with RevOps maintenance team on full‑funnel consistency

Must‑have

• 2‑5 years Revenue Operations experience, ideally in self‑serve/PLG environment
• Hands‑on experience with HubSpot (post‑sales), Planhat or equivalent, billing tools (Stripe, Chargebee…)
• Builder mindset: you create systems from scratch, not just maintain existing ones
• Entrepreneurial spirit: you thrive in change, ambiguity, and building in a fast‑moving environment

Nice‑to‑have

• Experience in B2B SaaS scale‑up
• Knowledge of post‑sales metrics (GRR, NRR, cost‑to‑serve)
• Finance & data governance sensitivity

What We Offer

• Autonomy: you design and build with full ownership of your scope
• Immediate impact: you're laying the foundations for a major transformation
• Growth: profitable scale‑up in full European expansion
• Perfect timing: joining at the strategic PLG pivot moment

Recruitment Process

1. 30 min with Adèle, Senior Talent Acquisition
2. 30 min with Pauline, Deputy CRO
3. Business Case with Pauline and Adei, Head of Customer Success
4. 45 min Values Interview
5. 30 min with Vladimir, COO or Julien, CRO

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Location: Paris, Île‑de‑France, France