Retail Ops Specialist: Inventory, Merch & Guest Experience

ALO; Saint-Tropez; Sur place; EUR 26 000 - 34 000; Plein temps

Résumé du poste

ALO is seeking an Operations Associate in Saint-Tropez to drive profitability and efficiency within the store team. You will partner with the Operations & Visual Manager to execute inventory processes, maintain visual standards, and support shipment, receiving, replenishment, and sales floor activities.

The role emphasizes strong customer service, team collaboration, and a proactive, energetic approach to daily operations, ensuring safety and excellent guest experiences.

Qualifications

• Preferred prior work experience in a client-centric, sales & operational environment
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Responsabilités

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalat* process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed

Connaissances

Customer service

Inventory management

Attention to detail

Team collaboration

Physical stamina

Adaptability

Communication

Description du poste

ALO is seeking an Operations Associate in Saint-Tropez to drive profitability and efficiency within the store team. You will partner with the Operations & Visual Manager to execute inventory processes, maintain visual standards, and support shipment, receiving, replenishment, and sales floor activities.

The role emphasizes strong customer service, team collaboration, and a proactive, energetic approach to daily operations, ensuring safety and excellent guest experiences.