Retail Operations Specialist | Studio Store Efficiency

ALO; Saint-Tropez; Sur place; EUR 26 000 - 32 000; Plein temps

Résumé du poste

ALO is seeking an Operations Associate to join our store team in Saint-Tropez. You will drive profitability and efficiency by supporting inventory processes, visual merchandising, and floor operations, while collaborating with the Operations & Visual Manager and Operations Lead to meet business goals.

The role emphasizes strong customer service, energy, and teamwork as you ensure stockroom standards, product flow, and safe store operations throughout shifts, including mornings, evenings, and

Qualifications

• Preferred prior work experience in a client-centric, sales & operational environment.
• Passion for customer service and delivering exceptional experiences.
• High energy, upbeat and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Responsabilités

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed

Connaissances

Client-centric

Customer service

Team player

Self-motivated

Empathy and integrity

Description du poste

ALO is seeking an Operations Associate to join our store team in Saint-Tropez. You will drive profitability and efficiency by supporting inventory processes, visual merchandising, and floor operations, while collaborating with the Operations & Visual Manager and Operations Lead to meet business goals.

The role emphasizes strong customer service, energy, and teamwork as you ensure stockroom standards, product flow, and safe store operations throughout shifts, including mornings, evenings, and