Retail Ops Specialist: Inventory & Guest Experience

Aloyoga; Courchevel; On-site; EUR 25,000 - 34,000; Full time

Job summary

ALO Yoga in Courchevel seeks an Operations Associate to drive store profitability and efficiency. You will work with the Operations & Visual Manager to execute inventory processes, manage shipments, and maintain visual standards on the floor.

This role requires energy, a client-centric mindset, and the ability to lift up to 50 pounds. You will partner with multiple teams to support a safe, seamless shopping experience and help deliver exceptional guest satisfaction throughout the year.

Qualifications

• Experience in client-centric sales and operations.
• Passion for customer service and delivering exceptional experiences.
• Energetic and enthusiastic with ability to work as a team.
• Ability to lift up to 50 pounds.
• Able to stand for full shifts.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.
• Support other areas of the business, including Sales & Service and Cashier, as needed.

Skills

Inventory management

Customer service

Visual merchandising

Team collaboration

Job description

ALO Yoga in Courchevel seeks an Operations Associate to drive store profitability and efficiency. You will work with the Operations & Visual Manager to execute inventory processes, manage shipments, and maintain visual standards on the floor.

This role requires energy, a client-centric mindset, and the ability to lift up to 50 pounds. You will partner with multiple teams to support a safe, seamless shopping experience and help deliver exceptional guest satisfaction throughout the year.