Restaurant Partnerships & Success Manager

RusHour.io; Paris; Presencial; EUR 32 000 - 52 000; Tempo integral

Resumo da oferta

Jobtailor in Paris is seeking a Customer Success Associate to deliver exceptional service to clients and restaurant partners. You will answer questions, resolve product issues, assist onboarding, and drive adoption of our tools to ensure a positive client experience.

You will also document internal processes to streamline onboarding and support the sale of solutions that better meet client needs. A strong learner with motivation to exceed targets is ideal.

Qualificações

• Strong organizational skills and ability to analyze client data.
• Able to adapt quickly and propose improvements.
• Excellent verbal and written communication skills.
• Motivated to exceed targets and eager to learn.
• Bonus: Familiarity with the restaurant industry.

Responsabilidades

• Deliver exceptional service to our clients by answering questions and resolving issues related to our products and services.
• Provide outstanding assistance and support to our restaurant partners, from onboarding new clients through to adoption of our tools.
• Handle incoming requests and create a positive experience for every client.
• Contribute to documenting our internal processes to streamline the client onboarding journey.
• Support the sale of products or services that better meet clients’ needs.

Conhecimentos

Organizational skills

Data analysis

Communication skills

Adaptability

Process improvement

Descrição da oferta de emprego

Jobtailor in Paris is seeking a Customer Success Associate to deliver exceptional service to clients and restaurant partners. You will answer questions, resolve product issues, assist onboarding, and drive adoption of our tools to ensure a positive client experience.

You will also document internal processes to streamline onboarding and support the sale of solutions that better meet client needs. A strong learner with motivation to exceed targets is ideal.