Remote French Customer Support — Greece (Growth & Bonus)

Cross Border Talents; Bordeaux; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Remote work flexibility

Live and work from Greece

Job summary

Cross Border Talents in France is seeking a French-speaking Customer Service Representative for a fully remote role from Greece. You will join a global team supporting the Facebook community and helping users navigate challenges with empathy and clear communication.

The role focuses on resolving account and content issues, monitoring reports, spotting trends, and contributing to safer online spaces, while enjoying remote work from sunny Greece and ongoing training and growth opportunities.

Qualifications

• Fluency in French and English required.
• Excellent communication and empathy skills.
• Proactive and community-first mindset.

Responsibilities

• Offer friendly and timely support to French-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and elevate complex problems when needed.
• Use insights to improve workflows.

Skills

Fluent French

Fluent English

Communication skills

Empathy

Job description

Cross Border Talents in France is seeking a French-speaking Customer Service Representative for a fully remote role from Greece. You will join a global team supporting the Facebook community and helping users navigate challenges with empathy and clear communication.

The role focuses on resolving account and content issues, monitoring reports, spotting trends, and contributing to safer online spaces, while enjoying remote work from sunny Greece and ongoing training and growth opportunities.